Field Service Engineer - Medical Tech, On-Site/Remote

Becton Dickinson; United States; On-site; USD 70,000 - 110,000; Full time

Job summary

The BD Field Service Engineer I provides remote and on-site technical support for BD automated dispensing systems across the assigned region, including DHA/DoD facilities, troubleshooting, repairing, and maintaining hardware and software to ensure regulatory compliance and high service quality.

The role is field-based with daily travel within the territory; a company vehicle is provided, and overnight travel may occur.

Qualifications

• Associate degree in a related field.
• 3+ years in field service or technical support.
• Ability to access federal facilities with background investigations.

Responsibilities

• Provide remote and on-site technical support for BD automated dispensing systems.
• Respond to and resolve work orders within service-level expectations.
• Diagnose and repair hardware and software components; maintain documentation.

Skills

Troubleshooting

Problem solving

Independent work

Travel readiness

Mechanical aptitude

Education

Associate degree in related field

Tools

Windows OS

Networking

Diagnostic instruments

Job description

The BD Field Service Engineer I provides remote and on-site technical support for BD automated dispensing systems across the assigned region, including DHA/DoD facilities, troubleshooting, repairing, and maintaining hardware and software to ensure regulatory compliance and high service quality.

The role is field-based with daily travel within the territory; a company vehicle is provided, and overnight travel may occur.