Field Service Engineer — Life Sciences Diagnostics

Danaher; Chicago (IL); Remote; USD 44,000 - 47,000; Full time

Benefits offered by this job

Bonus eligibility

Medical/dental/vision insurance

401(k)

Job summary

Leica Biosystems, a Danaher operating company, is seeking an Associate Field Service Engineer to support installation, maintenance, troubleshooting and repair of diagnostic instruments. The role is remote within the assigned U.S.

territory, reporting to the Regional Field Service Manager and delivering high-quality service to maximize instrument uptime. You will collaborate with cross-functional teams, communicate effectively with customers, and develop diagnostic workflows that improve patient

Qualifications

• 0–1 years of experience in a technical field; Associates Degree preferred.
• Foundational mechanical, electrical, electronic, laboratory, biomedical, or instrumentation troubleshooting capability.
• Ability to communicate clearly with customers and internal teams while learning to operate independently in a field-based service environment.

Responsibilities

• Support installation, preventive maintenance and troubleshooting on Leica Biosystems instruments to help ensure optimal instrument performance and customer uptime.
• Assist in delivering a high-quality customer experience through effective communication, timely follow-up, and adherence to Leica Biosystems quality and compliance standards.
• Partner with Field Service Engineers, technical support, applications, and commercial teams to resolve technical issues and support reliable diagnostic workflows.
• Travel up to 90% as required, with overnights as needed.

Skills

Technical field experience

Troubleshooting basics

Clear communication

Education

Associates Degree preferred

Tools

Medical devices

Job description

Leica Biosystems, a Danaher operating company, is seeking an Associate Field Service Engineer to support installation, maintenance, troubleshooting and repair of diagnostic instruments. The role is remote within the assigned U.S.

territory, reporting to the Regional Field Service Manager and delivering high-quality service to maximize instrument uptime. You will collaborate with cross-functional teams, communicate effectively with customers, and develop diagnostic workflows that improve patient