Field Service Engineer: Install & Repair Equipment

NDC Technologies, Inc.; Springfield (IL); On-site; USD 65,000 - 95,000; Full time

Job summary

Nordson Measurement & Control in Illinois seeks a Field Service Engineer to install, maintain, troubleshoot and repair equipment at customer sites. This role requires strong technical aptitude, excellent customer service, and the ability to diagnose issues quickly to minimize downtime.

Travel is frequent, including extensive on-site work at customer locations. You'll coordinate with engineering, technical support and sales teams, document service activities, and provide training to customers and

Qualifications

• Associate's or Bachelor's degree in Engineering, Electronics, Mechanical Engineering, or Military Equivalent.
• Experience in Industrial Technology a plus.
• Strong troubleshooting and diagnostic skills.
• Knowledge of electrical, mechanical, hydraulic, and pneumatic systems.
• Ability to read technical drawings, schematics, and manuals.
• Proficiency with Microsoft Office and service management systems.
• Valid driver's license and ability to travel extensively.

Responsibilities

• Install, commission, and configure equipment according to company and customer requirements.
• Perform preventive maintenance and inspections to ensure optimal equipment performance.
• Diagnose mechanical, electrical, hydraulic, pneumatic, and software-related issues.
• Repair and replace defective components and parts.
• Respond promptly to service calls and customer support requests.
• Document service activities, maintenance records, and repair reports accurately.
• Provide technical training and operational guidance to customers and end users.
• Collaborate with engineering, technical support, and sales teams to resolve complex issues.
• Monitor equipment performance and recommend improvements or upgrades.
• Ensure compliance with company policies, safety regulations, and industry standards.
• Manage service tools, test equipment, and spare parts inventory.
• Travel frequently to customer locations as required.

Job description

Nordson Measurement & Control in Illinois seeks a Field Service Engineer to install, maintain, troubleshoot and repair equipment at customer sites. This role requires strong technical aptitude, excellent customer service, and the ability to diagnose issues quickly to minimize downtime.

Travel is frequent, including extensive on-site work at customer locations. You'll coordinate with engineering, technical support and sales teams, document service activities, and provide training to customers and