Field Service Engineer: Onsite Equipment Specialist

NDC Technologies, Inc.; Pennsylvania; Hybrid; USD 65,000 - 90,000; Full time

Job summary

Nordson Measurement & Control seeks a Field Service Engineer to install, commission, and maintain equipment at customer sites, ensuring minimal downtime and high customer satisfaction.

The role requires strong technical skills and the ability to diagnose and resolve issues quickly; travel is a regular part of the job. The candidate should have engineering or related degree and at least 2 years of field service experience.

Qualifications

• Associate's or Bachelor's degree in Engineering, Electronics, Mechanical Engineering, or Military Equivalent.
• 2+ years of field service, maintenance, or technical support experience preferred.
• Strong troubleshooting and diagnostic skills.
• Knowledge of electrical, mechanical, hydraulic, and pneumatic systems.
• Ability to read technical drawings, schematics, and manuals.
• Proficiency with Microsoft Office and service management systems.
• Valid driver's license and ability to travel extensively.

Responsibilities

• Install, commission, and configure equipment according to company and customer requirements.
• Perform preventive maintenance and inspections to ensure optimal equipment performance.
• Diagnose mechanical, electrical, hydraulic, pneumatic, and software-related issues.
• Repair and replace defective components and parts.
• Respond promptly to service calls and customer support requests.
• Document service activities, maintenance records, and repair reports accurately.
• Provide technical training and operational guidance to customers and end users.
• Collaborate with engineering, technical support, and sales teams to resolve complex issues.
• Monitor equipment performance and recommend improvements or upgrades.
• Ensure compliance with company policies, safety regulations, and industry standards.
• Manage service tools, test equipment, and spare parts inventory.
• Travel frequently to customer locations as required.

Skills

Customer service orientation

Problem-solving and analytical think

Communication and interpersonal skills

Time management and organization

Attention to detail

Adaptability and flexibility

Team collaboration

Military Advanced Electronics School a

Capital equipment support experience a

Education

Associate's or Bachelor's degree in Engineering, Electronics, Mechanical Engineering, or Military Equivalent

Job description

Nordson Measurement & Control seeks a Field Service Engineer to install, commission, and maintain equipment at customer sites, ensuring minimal downtime and high customer satisfaction.

The role requires strong technical skills and the ability to diagnose and resolve issues quickly; travel is a regular part of the job. The candidate should have engineering or related degree and at least 2 years of field service experience.