Field Service Engineer - Inline Platforms

Vital Materials Co., Limited; Bowling Green (OH); On-site; USD 80,000 - 110,000; Full time

Job summary

Vital & FHR North America, LLC is seeking a Field Service Engineer (FSE) for PVD inline platforms in the Perrysburg, OH area. You will oversee installation, commissioning, and ongoing on-site service across customer sites in the East Coast service region.

The role requires 5+ years of experience with inline sputter or evaporation PVD systems, strong vacuum and plasma troubleshooting, and the ability to travel frequently, including international assignments.

Qualifications

• Bachelor's degree in Engineering, Physics, or related field preferred.
• 5+ years of experience servicing PVD equipment, with a focus on inline sputter or evaporation systems.
• Strong troubleshooting skills with vacuum systems and plasma technology.
• Excellent communication skills; German & Mandarin language a plus.
• Willingness to travel frequently.

Responsibilities

• Install and commission inline sputter and evaporation equipment at customer sites.
• Perform preventive maintenance, troubleshooting, and repairs on PVD systems.
• Provide technical support and training to customers on operation and maintenance.
• Collaborate with customers to optimize PVD processes and yields.
• Maintain accurate records of service activities and equipment performance.
• Work with engineering teams to identify in-field issues and drive improvements.
• Travel to customer sites domestically and internationally.

Skills

Field service experience

Troubleshooting

Vacuum systems

Plasma technology

Teamwork & communication

Willingness to travel

Education

Bachelor's degree in Engineering or Physics

Tools

Inline sputter equipment

Evaporation systems

PVD equipment

Vacuum pumps

Job description

Field Service Engineer (FSE) - PVD Equipment, Inline Platforms

Position Title: Field Service Engineer (FSE) - PVD Equipment, Inline Platforms
Location: Perrysburg, OH (East Coast Service Area)
Company: Vital & FHR North America, LLC
Job Type: Full-time Employee

Job Summary:

We are seeking a highly skilled Field Service Engineer (FSE) for PVD equipment. The FSE will provide on-site support during installation, along with after-sales service and maintenance for our advanced Inline PVD Equipment. The ideal candidate will have a background in semiconductor, display, photovoltaics, and/or architectural glass manufacturing, knowledge of copy exact principles and hands on experience troubleshooting inline sputtering and evaporation processes and hardware.

Key Responsibilities:

• Installation and Commissioning: Oversee the installation and commissioning of inline-based sputter and evaporation equipment at customer sites.
• Maintenance and Repair: Perform preventive maintenance, troubleshooting, and repairs on PVD systems to ensure optimal performance and minimize downtime.
• Customer Support: Provide technical support and training to customers on equipment operation, maintenance procedures, and best practices.
• Process Optimization: Collaborate with customers to optimize PVD processes and improve product yields.
• Documentation: Maintain accurate records of service activities, equipment performance, and customer interactions.
• Collaboration: Work closely with engineering teams, both external and internal, to identify in-field issues, resolve, and contribute to product improvements.
• Travel: Travel to customer sites as needed, both domestically and internationally.

Qualifications:

• Bachelor's degree in Engineering, Physics, or a related field preferred
• 5+ years of experience in servicing PVD equipment, with a focus on inline sputter or evaporation systems.
• Strong troubleshooting skills and hands on experience with vacuum systems and plasma technology.
• Excellent communication skills. German & Mandarin language a plus.
• Ability to work independently and as part of a team.
• Willingness to travel frequently.