Field Service Engineer – Industrial Equipment & Metals Manufacturing

CRG; Rock Hill (SC); À distance; USD 41 000 - 58 000; Plein temps

Résumé du poste

CRG is seeking a hands-on Field Service Engineer to install, maintain, troubleshoot, and repair advanced industrial equipment for metals manufacturing and precision production environments. The role emphasizes direct customer interaction and regional field service across the United States.

This remote/field-based position requires 50–75% travel, a strong electromechanical background, and the ability to work independently while ensuring high service quality.

Qualifications

• 3+ years of field service or related technical role experience.
• Strong mechanical aptitude; working knowledge of electrical systems.
• Experience with CNC machinery, robotics, or semiconductor equipment is desirable.
• Ability to troubleshoot and communicate with customers effectively.

Responsabilités

• Install, configure, troubleshoot, maintain, and repair complex industrial equipment at customer sites.
• Perform preventive maintenance and inspections to ensure optimal performance.
• Diagnose electrical and mechanical issues using schematics and testing tools.
• Provide on-site technical support while maintaining strong customer relationships.
• Collaborate with remote support teams to resolve issues and coordinate solutions.
• Assist with equipment relocation, system upgrades, and operational improvements.
• Document service activities and repairs in the system.
• Follow safety procedures for electrical systems and heavy machinery.

Connaissances

Field service experience

Electromechanical repair

Electrical schematics

Customer communication

Formation

High school diploma or equivalent

Outils

Electrical testing equipment

CNC machinery

Robotics

Industrial automation

Description du poste

Field Service Engineer – Industrial Equipment & Metals Manufacturing

Location: Remote / Field-Based – Open Nationwide (U.S.)

Travel: 50–75% within assigned region

Compensation: $30.00–$42.00/hour + Overtime Opportunities (this is not a contract role)

Schedule: Full-Time | Regional Field Service

Position Overview

We are seeking a hands-on Field Service Engineer to support the installation, maintenance, troubleshooting, and repair of advanced industrial equipment used in metals manufacturing and precision production environments.

This position is ideal for someone with a strong electromechanical background who enjoys solving technical problems, working directly with customers, and supporting sophisticated manufacturing equipment.

Candidates with experience in industrial machinery, CNC equipment, robotics, semiconductor manufacturing, industrial automation, or related technical service environments are encouraged to apply.

This is a remote, field-based opportunity with regional travel to customer facilities throughout the United States.

Key Responsibilities

• Install, configure, troubleshoot, maintain, and repair complex industrial and electromechanical equipment at customer locations.
• Perform scheduled preventive maintenance, equipment inspections, and system repairs to ensure optimal performance.
• Diagnose electrical and mechanical issues using testing equipment, electrical schematics, and technical documentation.
• Provide professional, on-site technical support while maintaining strong customer relationships.
• Collaborate with remote technical support teams to troubleshoot complex equipment issues and coordinate resolutions.
• Assist with equipment relocation, system upgrades, and operational improvements as needed.
• Document service activities, maintenance findings, repairs, and equipment performance.
• Follow established safety procedures when working with electrical systems, industrial machinery, and specialized manufacturing equipment.

Qualifications

• High school diploma or equivalent required; technical degree, vocational training, or military technical experience preferred.
• 3+ years of experience in field service, industrial equipment maintenance, electromechanical repair, or a related technical role preferred.
• Strong mechanical aptitude and working knowledge of electrical systems, electrical schematics, and diagnostic testing equipment.
• Experience installing, troubleshooting, maintaining, or repairing complex industrial machinery.
• Previous experience providing technical service directly at customer locations strongly preferred.
• Background in CNC machinery, industrial automation, robotics, semiconductor equipment, aviation maintenance, or precision manufacturing is highly desirable.
• Strong troubleshooting, problem-solving, communication, and customer service skills.
• Ability to work independently, manage service schedules, and professionally represent the organization at customer facilities.
• Valid driver's license and acceptable driving record required.
• Ability to lift up to 50 pounds occasionally and perform physical activities associated with equipment maintenance and repair.
• Remote, field-based position with 50–75% travel within an assigned geographic region.
• Candidates may be located anywhere in the United States; regional coverage will be determined based on location.
• Travel primarily consists of driving to customer facilities, with many assignments completed as day trips.
• Occasional overnight stays and air travel may be required.
• Mileage reimbursement provided for use of a personal vehicle.
• Company-provided travel card for approved flights, hotels, and other business travel expenses.
• Overtime eligibility for hours worked beyond 40 per week; overtime availability varies.