Field Service Engineer

H.T. Prof Executive Search; Addison (IL); In loco; USD 65.000 - 90.000; Tempo pieno

Vantaggi offerti da questo lavoro

BCBS

401K match

All travel expenses covered

Descrizione del lavoro

H.T. Prof Executive Search in Addison, IL is seeking a technically skilled Field Service Engineer who travels to customer sites to install, calibrate, and repair custom-built testing and industrial equipment.

Back at the facility, you’ll draft SOPs, digitize records, update manuals, and help organize a growing service department, while delivering hands-on training and building lasting client relationships. This role blends fieldwork with internal process improvement to shape how the business

Competenze

• 2+ years in hands-on maintenance, field service or industrial tech.
• Experience with hydraulics, pneumatics, and mechanical systems.
• Ability to read schematics and use diagnostic meters.

Mansioni

• Travel to customer locations to install, calibrate, troubleshoot and repair equipment.
• Diagnose issues across electrical, mechanical, hydraulic and pneumatic systems.
• Provide hands-on training to customer personnel on operation and safety.
• Build strong customer relationships and be the main contact for service needs.
• Identify upsell opportunities including service agreements and maintenance plans.
• Relay field observations to internal teams for product and service improvements.
• Assist with in-house assembly and equipment testing during non-travel periods.

Conoscenze

Field service

Maintenance

Hydraulics

Pneumatics

Schematics reading

Customer facing

Formazione

BS/AS in electronics or engineering

Technical certifications

Strumenti

Diagnostic tools

Descrizione del lavoro

Overview

We're hiring a technically Field Service Engineer to take on a pivotal role within a growing service operation based in Addison, IL. When you're at a customer site, you're the technical expert and the face of the company. When you're back at the facility, you're working on the back end, writing SOPs, converting paper records into digital systems, updating manuals, and putting real organizational structure around a service department that's ready to grow.

This is not a role where you show up, fix something, and move on. You'll leave a real mark on how this business delivers service.

Responsibilities

• Travel to customer locations to install, commission, calibrate, troubleshoot, and repair custom-built testing and industrial equipment
• Diagnose and resolve technical issues across electrical, controls, mechanical, hydraulic, and pneumatic systems
• Provide hands‑on training to customer personnel covering proper operation, maintenance, and safety procedures
• Build and maintain strong customer relationships, serving as the primary point of contact for ongoing service needs
• Identify and communicate upsell opportunities including service agreements, calibration plans, and preventive maintenance programs
• Relay field observations and customer feedback to internal teams to support product and service improvements
• Assist with in‑house assembly and equipment testing during non‑travel periods

Requirements

• 2+ years of hands‑on maintenance, field service or industrial technical experience working on equipment; prefer manufacturing or military experience
• Working knowledge of hydraulics, pneumatics, and mechanical systems
• Ability to read schematics and work confidently with diagnostic tools and meters
• BS, AAS, or technical certifications in electronics, engineering, or a related field preferred; equivalent experience will be considered
• Polished, professional communication skills with a consultative approach in customer‑facing situations
• Comfortable identifying and discussing service opportunities directly with clients
• Organized and self‑directed, able to manage a full schedule with minimal oversight
• Willing to travel approximately 3‑4 days / week, 70% domestically, with occasional international trips
• Valid driver's license and passport, or ability to obtain both
• BCBS
• 401K match
• All travel expenses covered, including flights, hotels, meals, and mileage
• Year‑end bonus tied to company performance
• Predictable schedule with weekends consistently at home
• Small, collaborative team where your work is visible and your contributions matter