Field Service Technician

Veterans Prime, Inc.; Lancaster (Lancaster County); In loco; USD 80.000 - 85.000; Tempo pieno

Descrizione del lavoro

Veterans Prime, Inc. seeks an Electromechanical Field Service Technician to install, service, and repair mechanical and electronic equipment at customer sites nationwide. You will use tools and test equipment, troubleshoot with engineering, and train customers on operation and maintenance.

Travel up to 100% is normal, with one-week trips typical. The role offers full-time employment with generous benefits and a first-year salary in the $80k–$85k range.

Competenze

• Ability to work with minimal direct supervision.
• Excellent communication of problems and solutions.
• Willingness to travel nationwide up to 100% as required.
• Proficient in Outlook and Excel for field coordination.

Mansioni

• Install, service, and repair mechanical and electronic equipment at customer sites.
• Use hand tools and test equipment, including multimeters.
• Discuss maintenance or operation problems with engineering.
• Train customers in field operations and troubleshooting.
• Support product demonstrations and sales activities.
• Provide timely phone troubleshooting and remote assistance.
• Build and maintain strong customer relationships.
• Travel extensively nationwide as needed.
• Perform other duties as assigned by management.

Conoscenze

Independent work

Strong communication

Problem solving

Travel readiness

Strumenti

Microsoft Outlook

Microsoft Excel

Descrizione del lavoro

Overview

IMMEDIATE HIRING NEED

Electromechanical Field Service Technician

Full Time Position with Generous Benefits Package

$80-85K first year

OVERVIEW:

We are looking for a skilled Electromechanical Field Service Technician to join our growing team. Our company sets the standard for yield, efficiency, and safety across a wide range of industries including packaging and sortation. We are looking for someone who is passionate for repair and maintaining industrial equipment at customers sites. This position allows for nationwide travel and growth opportunities.

DUTIES AND RESPONSIBILITIES:

• Be hands-on in installing, servicing, and repairing mechanical and electronic equipment at various customer sites, manufacturing facilities, and sales offices.
• Utilizes hand tools and test equipment such as multimeters to perform work.
• Requires knowledge of equipment specifications.
• Discusses with engineering problems relating to maintenance or operation of equipment.
• Field train customers.
• Performs in house phone troubleshooting support to customers.
• Supports sales for product demonstrations.
• Provides a range of known solutions to problems.
• Innovates on the fly to resolve new and unique problems.
• May be required to provide after-hours phone troubleshooting support.
• Exciting opportunity to travel extensively nationwide as part of the role.
• Build and maintain customer relationships.
• Performs other duties as assigned by manager.

QUALIFICATIONS:

• Able to work with minimal direct supervision.
• Organizational skills
• Microsoft Outlook and Excel knowledge
• Expert knowledge of supplied machinery
• Ability to accurately and effectively communicate problems and suggest possible solutions
• Will require travel up to 100% of the time. Normally one week out, sometimes up to two weeks out

***VETERANS ARE HIGHLY ENCOURAGED TO APPLY***