Field Service Engineer II: Telecom Network Installations

Segra; Caldwell (OH); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Life insurance

401(k) match

Flexible Spending/Health Savings

Job summary

Segra is seeking a Field Service Engineer to manage daily operations of our network, including installation, commissioning, turn-up, testing, and service assurance at customer sites. You’ll handle premise equipment, transport and IP/Data networks, and collaborate with customers and technicians.

The role requires in-office presence five days a week and involves on-call duties and field service responsibilities across Segra's fiber infrastructure.

Qualifications

• Knowledge of telecom equipment such as Cisco and Ciena.
• Minimum of 2 years of experience with telecom equipment.
• Associate's degree or technical field preferred; related experience acceptable.

Responsibilities

• Install and commission equipment and perform circuit/node turn-up and testing.
• Manage customer premises equipment and transport, switching, and IP/Data networks troubleshooting.
• Handle on-call duties and coordinate with service technicians, technical support, and customers.

Skills

Telecom equipment knowledge

Field service experience

Education

Associate's degree or technical field

Tools

Cisco equipment

Ciena equipment

Office 365

Job description

Segra is seeking a Field Service Engineer to manage daily operations of our network, including installation, commissioning, turn-up, testing, and service assurance at customer sites. You’ll handle premise equipment, transport and IP/Data networks, and collaborate with customers and technicians.

The role requires in-office presence five days a week and involves on-call duties and field service responsibilities across Segra's fiber infrastructure.