Field Service Engineer II — On-the-Go Instrument Specialist

Bio-Rad Laboratories; Detroit (MI); On-site; USD 68,000 - 94,000; Full time

Benefits offered by this job

Medical plans

HSA funds

Profit sharing

401k

Employee stock purchase program

Education benefits

Paid time off

Job summary

Bio-Rad Laboratories is seeking a Field Service Engineer to travel within the Detroit, MI area, performing repairs, upgrades, and maintenance on Bio-Rad instruments. You will diagnose complex issues, document results, and maintain strong customer relationships to support healthcare research and treatments.

The role requires 1–3 years of field service experience with relevant instruments, solid computer skills, and the ability to read and follow detailed work instructions.

Qualifications

• Minimum 1–3 years of field service experience servicing electro-mechanical/electronic/optical/robotics equipment.
• Hands-on experience with Diagnostic or Life Science instruments.
• Ability to read, understand and follow medium to highly complex work instructions.
• Strong customer relation and communication skills, both written and oral.

Responsibilities

• Perform repairs, upgrades, and preventative maintenance on Bio-Rad instruments.
• Support and maintain Bio-Rad instruments used by customers in research and healthcare.
• Build and sustain relationships to anticipate and address customer needs.
• Document service results and maintain quality records per FDA and GMP requirements.

Skills

Customer communication

Computer skills

Troubleshooting

Reading complex work instructions

Education

AS/BS in Electronics, Biomedical Engineering, or Mechanical Engineering

Job description

Bio-Rad Laboratories is seeking a Field Service Engineer to travel within the Detroit, MI area, performing repairs, upgrades, and maintenance on Bio-Rad instruments. You will diagnose complex issues, document results, and maintain strong customer relationships to support healthcare research and treatments.

The role requires 1–3 years of field service experience with relevant instruments, solid computer skills, and the ability to read and follow detailed work instructions.