Field Service Engineer II

Bio-Rad Laboratories; Fort Lauderdale (FL); On-site; USD 64,900 - 89,200; Full time

Benefits offered by this job

Competitive medical plans

401(k) with profit sharing

Paid parental leave

Education benefits

Wellness challenges

Job summary

Bio-Rad Laboratories is seeking a Field Service Engineer to perform repairs and maintenance on Clinical Diagnostic instruments in the Fort Lauderdale, FL area. This role involves traveling frequently and directly supporting customer needs in hospitals and labs.

Ideal candidates will have a background in electronics, strong troubleshooting skills, and the ability to maintain relationships with customers while adhering to regulatory standards. A competitive salary package includes various benefits fostering a supportive work environment.

Qualifications

• At least 3 years of transferable field service experience.
• Experience servicing electro-mechanical/electronic/optical/robotics equipment.
• Flexibility for daily travel.

Responsibilities

• Perform repairs, upgrades, and preventive maintenance on instruments.
• Support and maintain Bio-Rad instruments for customers.
• Build and sustain strong relationships with customers.
• Adhere to FDA and GMP regulations with service documentation.

Skills

Electro-mechanical troubleshooting skills

Strong customer relation skills

Strong computer skills

Ability to follow complex work instructions

Communication skills (written and oral)

Education

A.S. or B.S. in Electronics, Biomedical Engineering, or Mechanical Engineering

Job description

Overview

Bio-Rad is seeking a Field Service Engineer who will perform repairs, upgrades, and preventive maintenance on our Clinical Diagnostic instruments for customers within hospitals and laboratories based out of the West Palm Beach, FL area. As a Field Service Engineer, you may be asked to travel on short notice to help other team members within the region.

Whether a routine maintenance call or troubleshooting a problem and finding solutions, as our Field Service Engineer, you will play a leading role in supporting the onsite technical needs of Bio-Rad customers. In this highly autonomous role, you will spend the majority of your time at customer sites, with travel up to 5 days a week in your assigned territory as part of a national service team. No day or week will look the same, and your work will have a direct impact on Bio-Rad's success!

The environment and culture for this role is fast-paced and you’ll be constantly "on the go". It requires the ability to solve complex problems while maintaining strong relationships with our customers.

How You’ll Make an Impact

• Perform repairs, upgrades, and preventive maintenance on Bio‑Rad instruments, ensuring quality performance for customers advancing healthcare.
• Support and maintain the Bio‑Rad instruments on which our customers rely to make scientific breakthroughs.
• Build and sustain strong relationships to anticipate and advocate for customers' needs.
• Adhere to FDA and GMP regulations and requirements with detailed record‑keeping and service documentation to protect Bio‑Rad's integrity and reputation.

What You Bring

While the list of qualifications may help an employee to succeed in this position, capable candidates may have a wide range of backgrounds and skills. If you have experience that aligns with the responsibilities of this role, we encourage you to apply!

• At least 3 years of transferable field service experience servicing electro‑mechanical/electronic/optical/robotics equipment and an A.S. or B.S. in Electronics, Biomedical Engineering, or Mechanical Engineering (or a related field or military equivalent).
• Ability to read, understand and follow medium to highly complex work instructions.
• Strong electro‑mechanical troubleshooting skills.
• Strong computer skills and fundamental knowledge of computer networking.
• Strong customer relation and communication skills, both written and oral.
• Flexibility and enthusiasm for daily travel.

Preferred Skills

• Hands‑on experience with Diagnostic or Life Science instruments.

Location

This position covers the Fort Lauderdale, FL / Palm Beach area. The individual must live within a geography that allows them to visit customers on‑site on a daily basis.

Total Rewards Package

At Bio‑Rad, we offer a competitive and comprehensive Total Rewards Program that provides value, quality, and inclusivity while satisfying the diverse needs of our evolving workforce.

Benefits

We offer competitive medical plans for you and your family, free HSA funds, a new fertility offering with stipend, group life and disability, paid parental leave, 401(k) plus profit sharing, an employee stock purchase program, a new upgraded and streamlined mental health platform, extensive learning and development opportunities, education benefits, student debt relief program, pet insurance, wellness challenges and support, paid time off, Employee Resource Groups, and more.

Compensation

The estimated base salary range for this position is $64,900 to $89,200 at the time of posting. Actual compensation will be provided in writing at the time of offer, if applicable. This position is eligible for a variable annual bonus dependent upon achievement of individual objectives and company performance.

EEO Statement

Bio‑Rad is an Equal Employment Opportunity/Affirmative Action employer, and we welcome candidates of all backgrounds. Veterans, people with physical or mental disabilities, and people of all race, color, sex, sexual orientation, gender identity, religion, national origin, and citizenship status are encouraged to apply.