Field Service Engineer II – Life Science Instruments

Bio-Rad Laboratories, Inc; Michigan; On-site; USD 68,000 - 94,000; Full time

Job summary

Bio-Rad Laboratories, Inc. is seeking a Field Service Engineer to serve the Detroit, MI area. You will travel to hospitals, labs, universities, and pharma sites to service Bio-Rad instruments, diagnose issues, perform repairs, and perform preventative maintenance.

This fast-paced role emphasizes building strong customer relationships, documenting service results, adhering to FDA and GMP guidelines, and contributing to Bio-Rad’s scientific mission by ensuring instrument reliability.

Qualifications

• At least 1–3 years of transferable field service experience servicing electro-mechanical/electronic/optical/robotics equipment.
• Hands-on experience with Diagnostic or Life Science instruments.
• Strong communication skills, written and oral, and ability to follow medium to highly complex instructions.

Responsibilities

• Perform repairs, upgrades, and preventive maintenance on Bio-Rad instruments.
• Troubleshoot and resolve customer and product issues.
• Build and sustain strong customer relationships and document service results to maintain quality records.
• Adhere to FDA and GMP regulations with detailed service documentation.

Education

Associate or Bachelor degree in Electronics, Biomedical Engineering, or Mechanical Engineering

Tools

Diagnostic instruments

Electro-mechanical troubleshooting

Customer relations

Reading complex work instructions

Job description

Bio-Rad Laboratories, Inc. is seeking a Field Service Engineer to serve the Detroit, MI area. You will travel to hospitals, labs, universities, and pharma sites to service Bio-Rad instruments, diagnose issues, perform repairs, and perform preventative maintenance.

This fast-paced role emphasizes building strong customer relationships, documenting service results, adhering to FDA and GMP guidelines, and contributing to Bio-Rad’s scientific mission by ensuring instrument reliability.