Field Service Engineer II - Northeast (Remote/Travel)

Boston Scientific; Helena (MT); Remote; USD 57,000 - 97,000; Full time

Benefits offered by this job

Relocation assistance

Job summary

Boston Scientific is seeking a Field Service Engineer to install, maintain and service medical systems in a remote, field-based role. You’ll manage your own territory and collaborate with healthcare providers to ensure optimal equipment performance, training and service delivery.

The position requires technical expertise, strong troubleshooting, and the ability to work independently with occasional travel. The role covers the Northeast region with relocation assistance available for out-of-state

Qualifications

• 1 year of experience with an Associate’s degree or technical diploma in Electronics, Biomedical Engineering, Life Sciences, or related field
• Travel to customer or field sites required; minimum 1 year in such roles
• Strong understanding of electronic systems, including analog/digital circuitry
• Proficient in troubleshooting and servicing complex medical equipment
• Valid driver’s license and access to a reliable service vehicle

Responsibilities

• Provide on-site service including installation, maintenance, troubleshooting, calibration, and repair of medical systems and equipment
• Train and educate medical staff on equipment use, safety protocols, and basic troubleshooting
• Deliver technical support for field escalations, customer concerns, and warranty inquiries
• Manage routine and emergency service requests within your assigned territory
• Accurately document service events, complaint information, and system updates using internal tools
• Adhere to SOPs, safety guidelines and regulatory requirements
• Participate in projects, event support or cross-functional tasks as required
• Maintain strong communication with internal teams, customers, and leadership regarding service activities and priorities

Skills

Customer focus

Technical troubleshooting

Electric/electronic systems

Independent work style

Communication skills

Education

Associate’s degree in Electronics, Biomedical Engineering, Life Sciences or related field

BMET certification or formal biomedical tech training

Bachelor’s degree with relevant experience

Job description

Boston Scientific is seeking a Field Service Engineer to install, maintain and service medical systems in a remote, field-based role. You’ll manage your own territory and collaborate with healthcare providers to ensure optimal equipment performance, training and service delivery.

The position requires technical expertise, strong troubleshooting, and the ability to work independently with occasional travel. The role covers the Northeast region with relocation assistance available for out-of-state