Field Service Engineer II - Medical Devices (Cardio)

Boston Scientific; Denver (CO); On-site; USD 57,000 - 97,000; Full time

Benefits offered by this job

Relocation assistance

Job summary

Boston Scientific seeks a Field Service Engineer to install, maintain and service cardiovascular medical systems. This hands-on, field-based role offers independence with remote support as needed.

You will travel up to 75% across the Northeast region from a home-based office, train staff, document service events, and ensure equipment performance in collaboration with healthcare providers.

Qualifications

• 1 year of experience with an Associate’s degree or technical diploma in Electronics, Biomedical Engineering, Life Sciences, or a related field.
• Minimum of 1 year travel to customer/field sites.
• Strong understanding of electronic systems, including analog and digital circuitry.
• Proficiency in troubleshooting and servicing complex medical equipment.
• Excellent verbal and written communication skills with a customer-first mindset.
• Ability to travel approximately 75% of the time to service customers; prepare for short notice.
• Ability to work independently and handle multiple priorities with minimal supervision.
• Valid driver’s license and access to a reliable service vehicle.

Responsibilities

• Provide on-site service including installation, maintenance, troubleshooting, calibration, and repair of medical systems and equipment.
• Train and educate medical staff on equipment use, safety protocols, and basic troubleshooting.
• Deliver technical support for field escalations, customer concerns, and warranty inquiries.
• Manage routine and emergency service requests within your assigned territory.
• Accurately document service events, complaint information, and system updates using internal tools.
• Adhere to standard operating procedures, safety guidelines, and applicable regulatory requirements.
• Participate in projects, event support, or cross-functional tasks as required by the business unit.
• Maintain strong communication with internal teams, customers, and leadership regarding service activities and priorities.

Skills

Electronics

Troubleshooting

Communication

Travel 75%

Independent worker

Driver's license

Education

Associate’s degree or technical diploma in Electronics/Biomedical Engineering/Life Sciences

Bachelor’s degree with relevant technical experience

Tools

None

Job description

Boston Scientific seeks a Field Service Engineer to install, maintain and service cardiovascular medical systems. This hands-on, field-based role offers independence with remote support as needed.

You will travel up to 75% across the Northeast region from a home-based office, train staff, document service events, and ensure equipment performance in collaboration with healthcare providers.