Field Service Technician III – Medical Devices (Travel 75%)

Boston Scientific; Columbus (OH); On-site; USD 55,744 - 94,744; Full time

Job summary

Boston Scientific seeks a Field Service Technician III to install, maintain, and service medical systems at customer sites in Ohio and across the Northeast region. You will work independently in a hands-on, field-based role with strong technical expertise and collaboration with healthcare providers.

The role emphasizes training staff, documenting service events, and ensuring equipment performance and safety. A valid driver’s license and willingness to travel up to 75% are required.

Qualifications

• Minimum 3 years of relevant field service experience with technical degree or equivalent
• Strength in electronics systems and problem solving
• Ability to travel up to 75% and work independently with minimal supervision

Responsibilities

• Provide on-site service including installation, maintenance, troubleshooting, calibration, and repair of medical systems and equipment
• Train and educate medical staff on equipment use, safety protocols, and basic troubleshooting
• Deliver technical support for field escalations, customer concerns, and warranty inquiries
• Manage routine and emergency service requests within your assigned territory
• Document service events and system updates using internal tools
• Adhere to SOPs and regulatory requirements
• Participate in cross-functional projects and provide clear communication with teams

Skills

Electronics troubleshooting

Field service

Biomedical equipment

Customer service

Travel readiness

Technical documentation

Education

Associate's degree or technical diploma in Electronics/Biomedical Engineering

BMET certification or military tech training

Bachelor's degree with 2+ years of experience

Tools

Microsoft Office

CMMS/Computerized maintenance systems

Job description

Boston Scientific seeks a Field Service Technician III to install, maintain, and service medical systems at customer sites in Ohio and across the Northeast region. You will work independently in a hands-on, field-based role with strong technical expertise and collaboration with healthcare providers.

The role emphasizes training staff, documenting service events, and ensuring equipment performance and safety. A valid driver’s license and willingness to travel up to 75% are required.