Field Service Engineer I - Robotics/CNC, High Travel

Southern States Machinery, Inc.; Mooresville (NC); On-site; USD 52,000 - 78,000; Full time

Job summary

The Field Service Engineer I will provide highly professional technical support for Flow International Corporation's waterjet systems. Frequent travel to customer sites is required to ensure performance, troubleshoot, and repair equipment.

Responsibilities include handling on-site service, documentation, and collaboration with customers and distributors to resolve defects and maintain service quality.

Qualifications

• Associates Degree in Electronics, Robotics or Mech. Eng. is required.
• 1-3 years of service-related experience with robotics, motion control systems, CNC tools, or related equipment.
• Strong diagnostic and troubleshooting capabilities.

Responsibilities

• Provide technical support to customers on operation, troubleshooting, and repair of Flow equipment.
• Travel to customer locations and communicate via phone/email to resolve issues.
• Maintain up-to-date technical documentation and assist in PM schedules.

Skills

CNC programming

Diagnostics

Electrical skills

Windows/Excel

Education

Associate’s Degree in Electronics, Robotics or Mech. Eng.

Job description

The Field Service Engineer I will provide highly professional technical support for Flow International Corporation's waterjet systems. Frequent travel to customer sites is required to ensure performance, troubleshoot, and repair equipment.

Responsibilities include handling on-site service, documentation, and collaboration with customers and distributors to resolve defects and maintain service quality.