Field Service Technician - Waterjet & CNC Laser Expert

Shape Technologies Group; California; On-site; USD 65,000 - 90,000; Full time

Job summary

Flow International Corp (Flow) is seeking a Field Service Technician to install, maintain, and support Waterjet, CNC Laser, and Press Brake systems across customer sites. This role requires strong mechanical and electrical skills, travel up to 100%, and the ability to work independently while building solid customer relationships.

You will diagnose issues, provide on-site and remote support, and complete detailed service reporting to keep equipment performing at peak levels.

Qualifications

• High school diploma required; AA degree in Electronics, Robotics, or Mechanical Engineering preferred
• Minimum 2 years of experience with Waterjet, CNC Laser, or Press Brake
• Hands-on experience with industrial machinery installation or field service
• Strong mechanical, electrical, hydraulic, and pneumatic troubleshooting skills
• Valid driver’s license and passport
• Ability to lift up to 70 lbs and perform physically demanding tasks
• Willingness to work overtime and occasional weekends

Responsibilities

• Install, commission, troubleshoot, and repair Waterjet, CNC Laser and Press Brake systems.
• Provide on-site and remote technical support to ensure optimal machine performance.
• Train customers in machine operation, preventive maintenance, and safety procedures.
• Diagnose and resolve mechanical, electrical, hydraulic, and software issues.
• Complete detailed service documentation and reports.
• Maintain up-to-date technical documentation and assist with parts identification.
• Establish and maintain strong customer relationships.
• Participate in on-call rotation for after-hours and holiday support.
• Perform routine and preventive maintenance.

Skills

Mechanical systems

Hydraulic systems

Pneumatic systems

Electrical systems

Diagnostic skills

Customer communication

Time management

Independent work

MS Office

Education

High school diploma

AA degree in Electronics/Robotics/Mechanical Engineering preferred

Tools

Diagnostic tools

Hand tools

Machine tools

Flow International systems/software

Job description

Flow International Corp (Flow) is seeking a Field Service Technician to install, maintain, and support Waterjet, CNC Laser, and Press Brake systems across customer sites. This role requires strong mechanical and electrical skills, travel up to 100%, and the ability to work independently while building solid customer relationships.

You will diagnose issues, provide on-site and remote support, and complete detailed service reporting to keep equipment performing at peak levels.