Traveling Field Service Tech - Waterjet & CNC Laser

Shape Technologies Group; Kent (WA); On-site; USD 60,000 - 90,000; Full time

Job summary

Flow International Corp, a SHAPE company, is seeking a Field Service Technician to install, maintain, and support Waterjet and CNC Laser systems. The role requires strong mechanical and electrical skills, customer focus, and willingness to travel extensively.

Training and career advancement opportunities are offered, with a comprehensive benefits package and opportunities for overtime. A valid driver’s license and passport are required.

Qualifications

• High school diploma required; AA degree in Electronics, Robotics, or Mechanical Engineering preferred
• Minimum 2 years of experience with Waterjet, CNC Laser, or Press Brake.
• Hands-on experience with industrial machinery installation or field service
• Strong mechanical, electrical, hydraulic, and pneumatic troubleshooting skills
• Valid driver’s license and passport
• Ability to lift up to 70 lbs and perform physically demanding tasks
• Willingness to work overtime and occasional weekends

Responsibilities

• Install, commission, troubleshoot, and repair Waterjet, CNC Laser and Press Brake systems.
• Provide on-site and remote technical support to ensure optimal machine performance.
• Train customers in machine operation, preventive maintenance, and safety procedures.
• Diagnose and resolve mechanical, electrical, hydraulic, and software issues.
• Complete detailed service documentation and reports.
• Maintain up-to-date technical documentation and assist with parts identification.
• Establish and maintain strong customer relationships.
• Participate in on-call rotation for after-hours and holiday support.
• Perform routine and preventive maintenance.

Skills

Mechanical systems

Electrical systems

Hydraulic systems

Pneumatic systems

Diagnostic skills

Troubleshooting

MS Office

Concur

Kronos

Communication

Interpersonal skills

Education

High school diploma

AA degree in Electronics, Robotics, or Mechanical Engineering

Tools

Diagnostic tools

Hand tools

Machine tools

Job description

Flow International Corp, a SHAPE company, is seeking a Field Service Technician to install, maintain, and support Waterjet and CNC Laser systems. The role requires strong mechanical and electrical skills, customer focus, and willingness to travel extensively.

Training and career advancement opportunities are offered, with a comprehensive benefits package and opportunities for overtime. A valid driver’s license and passport are required.