Field Service Engineer I - Medical Imaging (Travel)

Orthoscan, Inc.; New Orleans (LA); On-site; USD 70,000 - 78,000; Full time

Benefits offered by this job

Competitive pay

401(k) match

PTO & holidays

Health benefits

Job summary

Ziehm Orthoscan Inc. is seeking a Field Service Engineer I to support customers in the New Orleans area. The role involves proper installs, troubleshooting, and maintenance of medical imaging equipment at client sites, with travel as needed.

You will join a team focused on quality, reliability, and hands-on service excellence. Qualified candidates have at least 2 years in field service for imaging systems, and a technical degree in Biomedical/Electronics or related fields.

Qualifications

• Minimum 2 years’ experience as a Field Service Engineer with medical digital imaging systems and fluoroscopy equipment.
• Bachelor’s Degree preferred or Associate degree in Biomedical, electronics or related technical field; military/government training considered.

Responsibilities

• Identify, analyze, and repair product failures; order and replace parts as needed.
• Provide ongoing technical support to customers in the field via phone and on-site.
• Assist in collecting feedback and developing field solutions.
• Report deviations from quality standards to Regional Service Manager.
• Travel as required to customer sites domestically and internationally.

Skills

Field service experience

Medical imaging systems

Problem solving

Communication skills

Travel readiness

Education

Degree in Biomedical/Electronics or related technical field

Tools

Windows

Unix/Linux

DOS

Job description

Ziehm Orthoscan Inc. is seeking a Field Service Engineer I to support customers in the New Orleans area. The role involves proper installs, troubleshooting, and maintenance of medical imaging equipment at client sites, with travel as needed.

You will join a team focused on quality, reliability, and hands-on service excellence. Qualified candidates have at least 2 years in field service for imaging systems, and a technical degree in Biomedical/Electronics or related fields.