Field Service Engineer – Medical Imaging Equipment

DirectMed Imaging; Oklahoma City (OK); On-site; USD 55,000 - 75,000; Full time

Job summary

DirectMed Imaging is seeking an entry-level Field Service Engineer I in Oklahoma City to support on-site service of high-end medical imaging systems. You will learn troubleshooting, preventative maintenance and repair under supervision, building foundational field service skills.

This role emphasizes following documented processes, safety standards, and clear communication with radiologists, technicians, and physicians while escalating advanced issues to senior engineers.

Qualifications

• 0–2 years field service or technical experience; entry-level welcomed.
• Foundational electronics/electrical/computer hardware knowledge.
• Strong attention to detail and ability to follow procedures precisely.

Responsibilities

• Assist in troubleshooting imaging systems and equipment under supervision
• Support repair of issues with imaging applications, electrical components, hardware, and networking
• Support system relocations, installations, and de-installations
• Perform system inspections, preventative maintenance, calibrations, and QA checks
• Follow service manuals and schematics for accurate, consistent work
• Document all work performed per ISO quality and regulatory standards
• Escalate out-of-scope issues appropriately
• Maintain professional interactions with radiologists, technicians, and physicians

Skills

0–2 years field service

Attention to detail

Clear written/verbal communication

Foundational electronics knowledge

Education

AS/AA in Electronics or related field

Tools

ERP knowledge

MS Office proficiency

Job description

The Field Service Engineer I is an entry-level role for someone starting their career in on-site medical imaging service. Working under close supervision, this position assists with troubleshooting, preventative maintenance, and repair of high-end medical imaging systems while building foundational field service skills. The focus is on learning the industry and applying documented processes and safety standards, with issues outside scope escalated to senior engineers or the Service Manager.

Key Responsibilities

• Assist in troubleshooting imaging systems and equipment under supervision
• Support repair of issues with imaging applications, electrical components, hardware, and networking
• Support system relocations, installations, and de-installations
• Perform system inspections, preventative maintenance, calibrations, and QA checks
• Follow service manuals and schematics for accurate, consistent work
• Document all work performed per ISO quality and regulatory standards
• Escalate out-of-scope issues appropriately
• Maintain professional interactions with radiologists, technicians, and physicians

Requirements

• AS/AA in Electronics, Electromechanical Technology, Computer Science, Biomedical Technology, or equivalent military training preferred
• 0–2 years field service or technical experience; entry-level welcomed
• Prior exposure to imaging modalities a plus
• Foundational electronics/electrical/computer hardware knowledge
• Strong attention to detail and ability to follow procedures precisely
• Clear written/verbal communication skills
• Proficient in MS Office; ERP knowledge a plus
• Valid driver's license, clean driving record

Travel & Schedule

• Up to 75% travel required
• On-call rotation after training

Physical & Environmental

• Frequent standing, walking, occasional lifting (25–50 lbs)
• Use of hand/power tools, ESD protection, and PPE as needed
• Potential exposure to radiation, electrical hazards, and bloodborne pathogens; OSHA and safety compliance required