Field Service Engineer - Chromatography

Scorpion Therapeutics; Santa Clara (CA); On-site; USD 90,000 - 120,000; Full time

Job summary

Scorpion Therapeutics in Northern California seeks a Field Service Engineer to support Agilent instruments in Bay Area labs. You'll install, service, and optimize hardware, software, and networking to ensure peak instrument performance.

The role requires a science degree, 4+ years in the field, chromatography expertise, and willingness to travel up to 75%. You will diagnose issues, perform preventive maintenance, and train customers and engineers on best practices.

Qualifications

• Bachelor's degree in science with 4+ years of relevant experience.
• Proficient in chromatography (LC, GC, MS).
• Strong troubleshooting and problem-solving abilities.

Responsibilities

• On-site installation, maintenance, repair, and optimization of hardware, software and networking systems.
• Diagnose performance issues and deliver preventive maintenance.
• Provide integrated solutions and training for customers and engineers.

Skills

Troubleshooting

Chromatography (LC, GC, MS)

Communication skills

Travel readiness

Education

Bachelor's degree in science or related field

Job description

Role: Field Service Engineer supporting Agilent analytical instruments in Northern California (Bay Area).

Primary objectives include on-site installation, maintenance, repair, and optimization of hardware, software, and networking systems.

Responsibilities

Responsibilities encompass diagnosing performance issues, providing preventive maintenance, delivering integrated solutions, and training customers and engineers.

Requirements

• Bachelor's degree in science (e.g., chemistry, biochemistry, biotechnology), with 4+ years of relevant experience or equivalent
• Expertise with chromatography (LC, GC, MS)
• Troubleshooting skills
• Strong communication
• Willingness to travel up to 75%

Preferred skills

Preferred skills include experience with Agilent hardware/software and end-user familiarity with analytical equipment.

High-Value

High-Value: analytical instruments, chromatography, troubleshooting, customer-facing support, 75% travel, full-time, day shift, in-person service in labs.