Field Service Engineer, Biotech Robotics (Travel)

Bruker Daltonics; Brandon (FL); On-site; USD 62,000 - 161,000; Full time

Job summary

Bruker Spatial Biology is seeking a Field Service Engineer to perform installations, preventive maintenance, and urgent repairs on specialized equipment. You will communicate with customers, document service activities, and collaborate with internal teams to enhance reliability and uptime in customer laboratories.

The role requires a B.S. degree with 3–5 years of field service experience, familiarity with fluorescence microscopy and robotics, and the ability to travel up to 50–75% monthly.

Qualifications

• B.S. degree with 3-5 years of relevant field service experience.
• Familiarity with fluorescence microscopy and robotic systems
• General knowledge of genetic analysis techniques (DNA microarrays, gene expression analysis, NGS/WGS, and quantitative PCR)
• Experience working in a QSR certified organization

Responsibilities

• Complete new equipment installations, preventive maintenance activities, and emergency repairs with proper supporting documentation in compliance with Quality Assurance procedures
• Communicate with customers, both in person and via electronic means, instilling confidence in the capabilities of Bruker teams
• Provide feedback to internal teams to address failure points and improve system reliability
• Support the Field Applications team to maximize equipment uptime and customer experience
• Assist with the Bruker Quality process improvement initiatives
• Hands-on field service experience in biotech/life science/robotics environments
• Strong troubleshooting across electronics, electromechanical systems, robotics, liquid handlers, and networking components
• Excellent communication to manage customer expectations and deliver outstanding service
• Capable of working independently and in a team, conveying scientific data clearly
• General IT and basic networking knowledge
• Willingness to travel up to 50-75% monthly; passport and visa ability required
• Ability to lift 80-100 lbs occasionally
• Proficient English communication; able to work in local language as needed

Skills

Field service experience

Troubleshooting

Customer communication

IT networking basics

Willingness to travel

Education

B.S. degree in related field

Tools

Fluorescence microscopy

Robotic systems

Job description

Bruker Spatial Biology is seeking a Field Service Engineer to perform installations, preventive maintenance, and urgent repairs on specialized equipment. You will communicate with customers, document service activities, and collaborate with internal teams to enhance reliability and uptime in customer laboratories.

The role requires a B.S. degree with 3–5 years of field service experience, familiarity with fluorescence microscopy and robotics, and the ability to travel up to 50–75% monthly.