Field Service Engineer - Life Science Automation

Bruker Daltonics; California; Remote; USD 78,000 - 113,000; Full time

Job summary

Bruker Chemspeed seeks a Field Service Engineer to install, troubleshoot, maintain automation instruments at customer sites, with up to 80% travel, primarily in California. You will collaborate with engineering, applications, and sales teams to ensure successful deployments, perform FAT/SAT, provide training, and document service activities, building long-term customer relationships.

A BS in physics/engineering and at least 3 years in field service or robotics in a lab are required; lifting up

Qualifications

• B.S. in Physics, Electrical Engineering, Electronics, Biotech, Biology or Chemistry discipline.
• Minimum 3 years Field Service Engineer work experience involving scientific instrumentation maintenance or technical support, robotics and automation in a laboratory environment.
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Responsibilities

• Perform installations, commissioning, maintenance, and repairs of automation and robotic systems and accessories at customer sites.
• Perform on-site preventive maintenance, calibration, qualification, upgrades, and repairs to ensure system reliability and uptime.
• Diagnose technical problems through in-depth troubleshooting and root-cause analysis to resolve mechanical, electrical, and basic software issues.
• Assist service colleagues with complex troubleshooting and system upgrades.
• Support FAT and SAT.
• Provide customer training, application support, and remote/on-site assistance with system operation and maintenance.
• Document all service activities and maintain accurate system configuration records.
• Collaborate with internal technical teams to improve designs and report field issues.
• Support installation planning and logistics, including parts and tools preparation.
• Collaborate with R&D, Engineering, Production teams to elevate items and improve product performance.
• Identify customer needs and communicate feedback to internal teams.
• Assist with communication of service agreements, consumables, and system upgrades.
• Maintain readiness for travel and respond to routine or urgent service calls.
• Represent Bruker in a professional manner and build long-term customer relationships.
• Perform other duties as required.

Skills

electromechanical systems

robotics

PLC programming

electrical schematics

data logging

remote support systems

Education

B.S. in Physics, Electrical Engineering, Electronics, Biotech, Biology or Chemistry

Tools

Python

C++

Ethernet/IP

PROFINET

Modbus

OPC-UA

Windows

CRM

Job description

Bruker Chemspeed seeks a Field Service Engineer to install, troubleshoot, maintain automation instruments at customer sites, with up to 80% travel, primarily in California. You will collaborate with engineering, applications, and sales teams to ensure successful deployments, perform FAT/SAT, provide training, and document service activities, building long-term customer relationships.

A BS in physics/engineering and at least 3 years in field service or robotics in a lab are required; lifting up