Field Service Engineer - Biotech Robotics, Travel

Bruker Daltonics; United States; On-site; USD 62,000 - 161,000; Full time

Benefits offered by this job

401(k) with company match

Employee stock purchase plan

Medical and dental plans

Life insurance

Disability insurance

Employee assistance program

Paid time off

Job summary

Bruker Spatial Biology is seeking a Field Service Engineer to install, service, and repair equipment at customer sites, complying with ISO, FDA, and QA procedures. This role requires hands-on problem solving and strong customer communication.

Travel up to 50-75% is required; candidate should be able to lift 80-100 lbs and obtain visas for international travel. Bruker offers a competitive base salary, incentive programs, and a comprehensive benefits package.

Qualifications

• BS degree with 3–5 years field service experience.
• Experience in FSE instrument repair and field work.
• Familiarity with fluorescence microscopy and robotic systems.
• Experience working in a QSR certified organization.

Responsibilities

• Complete new equipment installations, preventive maintenance, and emergency repairs with proper documentation.
• Communicate with customers in person and via electronic means to instill confidence in capabilities.
• Provide feedback to internal teams to address failure points and improve system reliability.
• Support the Field Applications team to maximize equipment uptime and create a great customer experience.
• Assist with the NanoString Quality process improvement initiatives.

Skills

Troubleshooting

Communication skills

Independent worker

Team player

Bio-safety awareness

IT/networking basics

Travel-ready

Education

BS degree

Tools

Fluorescence microscopy

Robotic systems

Job description

Bruker Spatial Biology is seeking a Field Service Engineer to install, service, and repair equipment at customer sites, complying with ISO, FDA, and QA procedures. This role requires hands-on problem solving and strong customer communication.

Travel up to 50-75% is required; candidate should be able to lift 80-100 lbs and obtain visas for international travel. Bruker offers a competitive base salary, incentive programs, and a comprehensive benefits package.