Field Service Engineer - AV, USA

ZipRecruiter; Denver (CO); Remote; USD 50,000 - 70,000; Full time

Job summary

A leading high-technology company seeks enthusiastic recent graduates to join their AV Service team. This role emphasizes customer interaction and technical troubleshooting, offering exciting experiences with cutting-edge technology. The position can be performed remotely in any US state, promising a balance between work and life, along with career development opportunities.

Benefits

Employer-funded benefits

Competitive compensation

Work-life balance

Career growth opportunities

Casual work environment

Qualifications

• Recent graduates encouraged to apply.
• Passion for technology and learning new hardware/software.
• Eligible for US and Canada travel; US citizenship required.

Responsibilities

• Travel within the US for customer deployments and service.
• Install products at customer sites and provide training.
• Assess, troubleshoot, and diagnose product issues.

Skills

IP Networking

Linux OS

Problem-solving

Customer service orientation

Communication

Multitasking

Education

Degree in Electrical, Electronic, or Computer disciplines

Job description

Evertz, a growing high-technology company with over 1,700 employees, is a worldwide leader in the design and manufacture of broadcast, film production, and post-production equipment for the film, television broadcast, and professional audio & video industry.

We are currently looking for recent graduates to join our AV Service team. As the first and often the most frequent point of contact for our clients, you will have the opportunity to influence the client's perception of Evertz. This role combines technical skills and customer service, working with exciting products both in-house and on-site at customer locations.

Responsibilities:

• Travel within the US for customer deployments and service
• Install products or systems at customer sites and provide training
• Respond to operational issues, firmware upgrades, and maintenance inquiries
• Assess, troubleshoot, and diagnose product issues
• Maintain detailed reports of troubleshooting processes
• Coordinate between customer service and other departments to resolve issues

Qualifications:

• Degree in Electrical, Electronic, or Computer disciplines
• Passion for technology and learning new hardware/software
• Experience with IP Networking, server hardware, Linux OS
• Strong customer service orientation
• Problem-solving skills and adaptability
• Ability to multitask in a fast-paced environment
• Excellent communication skills
• Eligible for US and Canada travel; US citizenship required

Location: Remote work possible in any US state

What We Offer:

• Employer-funded benefits
• Competitive compensation
• Work-life balance
• Career growth opportunities
• Casual work environment

Evertz USA Inc. is an Equal Opportunity Employer. We value diversity and inclusion in our workforce.

For accommodations during the recruitment process, please notify Human Resources. Personal data collected during application will be handled according to our privacy policy, available at https://evertz.com/contact/privacy/.

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