Field Service Engineer - Analytical Instruments (Travel)

Shimadzu Scientific Instruments; Kansas City (KS); On-site; USD 75,000 - 77,000; Full time

Benefits offered by this job

10 paid vacation days

8 paid personal days

8 paid scheduled holidays

3 paid floating holidays

401(k) matching

tuition assistance

health benefits

company car

Job summary

Shimadzu Scientific Instruments is seeking a Field Service Engineer I in Kansas City to provide excellent service for our analytical instrumentation. You will repair, maintain, and verify performance of assigned products, including demo equipment and customer returns.

The role demands an associate degree in Electrical Engineering and at least four years of related experience. Comprehensive benefits include paid time off, health benefits, and a performance-based incentive plan.

Qualifications

• Associate degree in Electrical Engineering or Technology; a bachelor's degree is preferred.
• At least four years of experience repairing analytical instrumentation, including HPLC, GC, LCMS, AA, or similar instruments.
• Strong technical knowledge and understanding of these technologies.
• Excellent communication and customer relations skills.
• Willingness to travel.

Responsibilities

• Provide daily repair and maintenance support for assigned products.
• Conduct in-house bench repairs as needed while primarily handling field service calls with limited supervision.
• Travel within the local region to support customer needs.
• Offer technical support via phone to customers and field personnel regarding repairs, maintenance, and installations.

Skills

Instrument Repair

Instrument – HPLC

Instrument – GC

Instrument – LCMS

Instrument – AA

Education

Bachelor of Chemistry

Associate of Electrical Engineering

Job description

Shimadzu Scientific Instruments is seeking a Field Service Engineer I in Kansas City to provide excellent service for our analytical instrumentation. You will repair, maintain, and verify performance of assigned products, including demo equipment and customer returns.

The role demands an associate degree in Electrical Engineering and at least four years of related experience. Comprehensive benefits include paid time off, health benefits, and a performance-based incentive plan.