Field Service Engineer - Analytical Instrumentation

Shimadzu Scientific Instruments; New Orleans, Baton Rouge (LA, LA); On-site; USD 77,000 - 79,000; Full time

Benefits offered by this job

Day 1 Benefits

Competitive Salary

401K & Profit Sharing

Career Growth

Health Benefits

Paid Time Off

Tuition Assistance

Insurance options

Company car & fuel card

Company-paid cell phone

Job summary

Shimadzu Scientific Instruments is seeking a Field Service Engineer to join our team to provide repair, maintenance and performance verification of analytical instrumentation. The role includes handling demo equipment and instruments returned from customers.

Responsibilities include daily repair support, in-house bench repairs, regional travel, and phone support for repairs and installations. Equal opportunity employer; benefits detailed in the posting.

Qualifications

• Associate degree in Electrical Engineering or Technology; a bachelor's degree is preferred.
• At least four years of experience repairing analytical instrumentation, including HPLC, GC, LCMS, AA, or similar instruments.
• Strong technical knowledge and understanding of these technologies.
• Excellent communication and customer relations skills.
• Willingness to travel.

Responsibilities

• Provide daily repair and maintenance support for assigned products.
• Conduct in-house bench repairs as needed while primarily handling field service calls with limited supervision.
• Travel within the local region (including day and overnight trips) to support customer needs.
• Offer technical support via phone to customers and field personnel regarding repairs, maintenance and installations.

Skills

Communication skills

Customer relations

HPLC

GC

LCMS

AA

Education

Associate degree in Electrical Engineering or Technology

Bachelor's degree preferred

Job description

Shimadzu Scientific Instruments is seeking a Field Service Engineer to join our team to provide repair, maintenance and performance verification of analytical instrumentation. The role includes handling demo equipment and instruments returned from customers.

Responsibilities include daily repair support, in-house bench repairs, regional travel, and phone support for repairs and installations. Equal opportunity employer; benefits detailed in the posting.