Field Service Engineer 1

OSI Systems, Inc.; Cincinnati, Northern (OH, KY); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Rapiscan, an OSI Systems, Inc. company, is seeking a Field Service Engineer I to support customers by installing, maintaining, and troubleshooting Rapiscan equipment at client sites. The role emphasizes independent diagnosis and the ability to operate with minimal instruction.

The successful candidate will diagnose issues, perform preventive maintenance, and ensure systems operate to specification, traveling to sites as needed within the assigned region to uphold service quality.

Qualifications

• Basic troubleshooting and diagnostic skills.
• Ability to think independently and operate with minimal instruction.

Responsibilities

• Primary responsibility is to ensure Rapiscan equipment users are satisfied with performance and reliability.

Job description

Overview

Rapiscan, an OSI Systems, Inc. company, empowers those who safeguard our world with the technologies, services, and expertise needed to detect threats, secure commerce, and protect communities. An industry leader in X-ray inspection, radiation and trace detection, metal detection, and optical inspection solutions, Rapiscan has over 100,000 scanning systems installed around the world to assist customs agencies, border security, aviation authorities, law enforcement, military organizations, and security professionals in combatting terrorism, smuggling, and trade fraud.

We are currently seeking a Field Service Engineer (FSE) I to join our team. This individual has the primary responsibility of ensuring that the users of Rapiscan equipment are satisfied with its performance. This position requires basic troubleshooting and diagnostic skills and the ability to think independently and operate with minimal instruction. In this position you can expect up to