Field Service Engineer

CyberCoders; Sugar Land (TX); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Medical benefits

401(k) matching

Relocation assistance

Paid Time Off

Parental Leave

Job summary

CyberCoders is seeking a Field Service Engineer to install, commission, and maintain capital equipment at customer sites, including semiconductor systems. You will troubleshoot electrical, control, and automation problems on-site, while supporting preventive maintenance and on-time upgrades. Strong communication and travel readiness are essential for this multi-level role across U.S.

customers. Responsibilities include on-site installation, diagnostics, and documentation, plus collaboration with

Qualifications

• Bachelor's degree in Electrical, Mechanical, or Mechatronics Engineering or equivalent experience.
• 3–5 years field service/maintenance experience in semiconductor or precision manufacturing.
• Experience with automation systems and PLC programming (Siemens/Allen-Bradley).
• Ability to read P&ID, electrical schematics, and engineering drawings.
• Willingness to travel domestically and internationally and work flexible hours.

Responsibilities

• Install, commission, and qualify equipment at customer facilities, ensuring safety and specifications.
• Troubleshoot control, electrical, and mechanical systems on-site, including PLCs and drives.
• Diagnose faults using P&IDs and drawings; document resolutions and actions.
• Perform preventive maintenance, calibrations, and upgrades for reliability.
• Provide customer training and on-site technical support to teams.
• Collaborate with R&D and engineering for design improvements and issue reporting.
• Maintain service logs and manage spare parts for assigned regions.
• Travel regularly to customer sites and respond to after-hours calls.

Skills

Field service experience

Electrical troubleshooting

Reading schematics

Customer facing

Travel willingness

Education

Bachelor's degree in Electrical/Mechanical/Mechatronics

Tools

Siemens PLC

Allen-Bradley PLC

Industrial automation tools

Job description

Title: Field Service Engineer (multiple levels available)

Location: We are hiring in Boise, ID ~ Houston, TX (Sugarland) ~ And Greensboro, NC

Position Overview

We are seeking a Field Service Engineer to install, commission, and maintain capital equipment at customer sites. The role focuses on ensuring high uptime and optimal performance of semiconductor and precision manufacturing systems by providing hands‑on troubleshooting, preventive maintenance, and technical support. The Field Service Engineer will work closely with customers, service teams, and engineering to resolve complex electrical and automation issues and to drive continuous improvement.

Key Responsibilities

• Install, commission, and qualify equipment at customer facilities, ensuring compliance with specifications and safety standards.
• Troubleshoot and repair electrical, control, and mechanical systems on‑site, including PLCs, sensors, drives, and power distribution.
• Diagnose faults using P&AIDs, electrical schematics, and engineering drawings; implement corrective actions and document resolutions.
• Perform preventive maintenance, calibrations, and upgrades to maintain system performance and reliability.
• Provide technical support and training to customers and local service teams on operation, maintenance, and safety procedures.
• Collaborate with R&D and product engineering to identify design improvements and report recurring issues.
• Maintain accurate service documentation, including site reports, spare parts usage, and service logs in the CRM/ERP system.
• Manage spare parts inventory for assigned region and assist with logistics for field repairs and replacements.
• Adhere to company safety policies and customer‑specific site safety requirements while working in cleanrooms or manufacturing environments.
• Travel regularly to customer sites domestically and internationally as required, and respond to after‑hours service calls on a rotating basis.

Qualifications

• Bachelors degree in Electrical, Mechanical, or Mechatronics Engineering, or equivalent technical experience.
• Minimum 3‑5 years experience in field service, applications, or maintenance roles supporting semiconductor or precision manufacturing equipment.
• Proven experience with automation systems and PLC programming (Siemens, Allen‑Bradley, or equivalent).
• Strong ability to read and interpret P&AIDs, electrical schematics, and engineering drawings.
• Hands‑on experience with precision manufacturing equipment and cleanroom protocols is highly desirable.
• Solid electrical troubleshooting skills including fault isolation, wiring, and power systems.
• Familiarity with industrial communication protocols (EtherNet/IP, Modbus, ProfiNet) and motion control systems.
• Excellent customer‑facing skills with the ability to explain technical issues clearly and teach end users.
• Willingness and ability to travel frequently and work flexible hours, including occasional nights and weekends.
• Valid drivers license; certifications such as IPC, OSHA, or equivalent are a plus.
• Strong problem solving, documentation, and teamwork skills; commitment to quality and continuous improvement.

Benefits

Medical, Dental & Vision | 401(k) Matching | Life Insurance | Company‑Paid Short‑Term & Long‑Term Disability | Paid Bereavement Leave | Paid Parental Leave | Paid Time Off | Holiday Pay | Referral Program | Tuition Reimbursement | Competitive Pay Based on Experience | Possible Relocation Assistance