Field Service Engineer (Relocation to Boise, ID)

CyberCoders; Poway (CA); On-site; USD 75,000 - 98,000; Full time

Benefits offered by this job

Full benefits package

Relocation assistance

Bonus

Job summary

CyberCoders is seeking a Field Service Engineer to install, commission, validate, and maintain manufacturing equipment at customer sites. The role requires hands-on mechanical, electrical, and software troubleshooting with strong customer-facing skills and a focus on uptime.

Travel up to 75% to customer facilities, with relocation support for the right candidate. Semiconductor experience is a plus and safety are emphasized across operations.

Qualifications

• Bachelor's degree in Mechanical, Electrical, Electronic, or Industrial Engineering or related field.
• 3+ years of field service, commissioning, or equipment maintenance experience.
• Willingness to travel 75%+ and work on-site at customer facilities.

Responsibilities

• Install, commission, and validate equipment at customer sites.
• Diagnose and fix mechanical, electrical, and software issues; perform root-cause analysis.
• Conduct preventive maintenance, calibration, and upgrades to maximize reliability.

Skills

Troubleshooting

Electrical systems

Mechanical systems

PLC/HMI

Education

Bachelor's degree in Engineering

Tools

Service management software

Mobile reporting tools

Job description

Title: Field Service Engineer (multiple levels open)

Location: Boise, ID (relocation can be provided for the right candidate)

Details

Semiconductor industry with approx 75% travel

Position Overview

We are seeking a highly skilled Field Service Engineer to install, maintain, and repair manufacturing equipment at customer sites. The role focuses on rapid troubleshooting, preventive maintenance, and ensuring optimal system performance in production environments. The ideal candidate combines hands-on engineering knowledge with strong customer-facing skills and a commitment to safety and uptime.

Key Responsibilities

• Install, commission, and validate new equipment at customer facilities according to specifications and safety standards.
• Diagnose and resolve mechanical, electrical, and software issues through systematic troubleshooting and root-cause analysis.
• Perform preventive maintenance, calibration, and upgrades to maximize equipment reliability and production yield.
• Provide timely on-site and remote technical support to customers, including phone and email assistance, diagnostics, and step-by-step guidance.
• Document service activities, repairs, spare parts used, and customer communication in the companys service management system.
• Collaborate with engineering and product teams to report recurring faults, suggest design improvements, and support field modifications.
• Train customer operators and maintenance staff on safe operation, basic troubleshooting, and routine maintenance procedures.
• Manage spare parts inventory, order replacement components, and ensure appropriate tools and test equipment are available for field tasks.
• Adhere to company safety policies, customer-site protocols, and industry regulatory requirements while working on-site.
• Work flexible hours and travel regularly to customer locations, sometimes at short notice, to meet service-level agreements.

Qualifications

• Bachelors degree in Mechanical, Electrical, Electronic, or Industrial Engineering, or equivalent technical diploma with proven field experience.
• 3+ years of hands-on experience in field service, commissioning, or equipment maintenance within manufacturing environments.
• Strong troubleshooting skills across mechanical, electrical, and control systems; ability to perform root-cause analysis and implement corrective actions.
• Experience with industrial control systems, PLCs, HMIs, sensors, and basic network communications (Ethernet/TCP-IP).
• Proven ability to read and interpret electrical schematics, mechanical drawings, and technical manuals.
• Excellent customer-facing communication skills, with the ability to explain technical issues clearly to non-technical personnel.
• Willingness to travel frequently and work flexible hours, including on-call rotations when required; valid drivers license.
• Experience with parts management, service documentation, and using service management software or mobile reporting tools.
• Preferred: previous experience in semiconductor equipment or cleanroom manufacturing environments and familiarity with EHS protocols specific to semiconductor production.

Benefits

• Full benefits including medical, dental, PTO and more
• Bonus
• Stable and growing company with a ton of opportuniy
• Relocation for candidates outside of Boise, ID