Field Service Engineer

PES; Pittsburgh (Allegheny County); On-site; USD 45,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Field Service Engineer to join their team in the Pittsburgh area. This role involves repairing and refurbishing advanced Datacard Central Issuance Systems, providing phone support, and assisting with in-house card printing services. The position requires travel to customer sites, making it ideal for those who enjoy a dynamic work environment. With a strong focus on teamwork and technical expertise, this opportunity offers a chance to contribute to innovative projects while enjoying a supportive company culture. If you have a passion for technology and a knack for problem-solving, this could be the perfect fit for you.

Benefits

Paid Time Off

Short Term Disability Insurance

Life Insurance

Optional Company Matched Simple IRA

Optional Dental Insurance Plan

Qualifications

• Must have networking, mechanical, and technical experience.
• Electronics repair experience is a plus.

Responsibilities

• Repair, rebuild, and refurbish specialized equipment.
• Install and troubleshoot computer software.

Skills

Networking Experience

Mechanical Experience

Technical Experience

Electronics Repair

Basic Tool Skills

Tools

Basic Tools

Job description

We are currently seeking a Field Service Engineer to RELOCATE to the Pittsburgh, PA area to work on Datacard Central Issuance Systems such as the MX6100 and MX6000, MXD and MXi; may also work on desktop printers, and card counters. This position will mostly work at the Eighty Four, PA location (just south of Pittsburgh) repairing and refurbishing used equipment for sale, offering phone support, and supporting our own in-house card printing service bureau. Up to 25% of the time will be spent traveling to customer sites to repair, move, or install equipment.

PRIMARY RESPONSIBILITIES:

1. Repair, rebuild and refurbish specialized equipment.
2. Install and troubleshoot computer software.
3. Clean, inspect and prep equipment prior to shipping.
4. Contribute to team effort by completing necessary tasks, may be asked to assist in other areas.

REQUIREMENTS:

1. Must have networking experience.
2. Must have mechanical and technical experience.
3. Electronics repair experience a plus.
4. Must have a positive attitude and communicate on a professional level.
5. Ability to function with limited supervision.
6. Ability to operate a motor vehicle max length 26’ and have a current PA driver’s license.
7. Ability to lift up to 40 pounds.
8. Ability and willingness to travel and stay overnight occasionally.
9. Skilled with basic tools.

COMPENSATION:

1. Full-time, hourly rate based on skill and experience.
2. Paid time off.
3. Possible 31 paid days off a year.
4. Short Term Disability Insurance.
5. Life Insurance.
6. Optional Company Matched Simple IRA after 1 year.
7. Optional Dental Insurance Plan.