Medical Imaging Field Service Engineer

Centellahealthtech; Orlando (FL); Remote; USD 77,000; Full time

Job summary

Join a forward-thinking company as a Medical Imaging Field Service Engineer, where you will play a crucial role in maintaining life-saving technology. This position involves installing and servicing advanced medical imaging systems across South Florida, ensuring that healthcare professionals can focus on their patients. With a commitment to employee development and a supportive work environment, this role offers a unique opportunity to grow your career while making a significant impact in the healthcare industry. If you have a background in electrical engineering and a passion for customer service, this is the perfect fit for you.

Benefits

401K with company match

Medical insurance

Dental insurance

Vision insurance

Paid Time Off

Training and development

Qualifications

• Electrical Engineering degree or equivalent experience required.
• Minimum of one year experience in troubleshooting hardware and software.

Responsibilities

• Maintain, install, and service medical imaging equipment.
• Interact with customers to solve service issues in a professional manner.

Skills

Customer service focus

Deductive reasoning

Documenting and recording information

Safe driving

Mathematics

Education

Electrical Engineering degree

Field Service Engineer experience

Tools

GE equipment

Philips equipment

Siemens equipment

Job description

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ABOUT CENTELLA

World Class Account Executives. Dedicated Engineers. Inspired Leadership. Centella has over 50 years of reliable and trusted service in the advanced healthcare technology space. Through expert guidance, exceptional service, and enduring relationships, we empower our customers to be the life-saving – and life-changing – heroes that South Florida needs.

DETAILS ON THE ROLE:

Are you interested in working on life-saving technology? Do you have an electrical engineering background?

As a Field Service Engineer (FSE) at Centella you interact with physicians, nurses, and technicians.

The FSE is responsible for maintaining, installing, updating, and servicing GE and Philips equipment. This allows our customers to focus on what is most important, the patient!

JOB DESCRIPTION:

The FSE is responsible for maintaining, installing, updating, and servicing Multivendor Equipment in South Florida. This individual must preferably reside in Miami-Dade, Broward, or Palm Beach County, and will work throughout Centella’s South Florida territory.

MAIN DUTIES & RESPONSIBILITIES:

• Interact with Customers (internal and external) in a courteous and professional manner to solve the assigned service issues
• Repair of systems, including diagnostic imaging systems, therapy systems, computer systems, and clinical network systems at customer sites, utilizing available resources including other FSEs knowledgeable in the specific modalities
• Perform planned maintenance and equipment modifications on a timely basis with minimal supervision
• Complete required documentation on a timely and legible basis as requested
• Installation of equipment which may include uncrating, inventory, mechanical assembly, interconnecting cabling, electrical and mechanical calibrations, and adjustments, all testing required for successful equipment turnover to customer, and all paperwork required by manufacturer, local, regional, national, and international regulatory agencies
• Responsible for picking up parts ordered for assigned jobs, returning defective or unused parts, and documenting parts used per company policy and procedure
• Takes after-hour calls on a rotating basis according to the annual on-call schedule
• Work overtime as necessary during on-call weeks and at other times as required
• Through field assignments, continuously improve and expand knowledge and expertise in repairing and servicing a variety of equipment
• Be a safe and courteous driver always
• Follow regulatory, safety, and work procedures always
• Ensure accurate entry of all service orders into the software system

QUALIFICATIONS

• Electrical Engineering degree or equivalent Field Service Engineer experience servicing but not limited to medical imaging systems (AX, MRI, X-ray, Ultrasound, etc. )
• Multivendor experience preferred in Siemens, GE, and Philips.
• Minimum of one year experience that is sufficient to demonstrate knowledge of troubleshooting with hardware components and software.
• Skilled in medical or other system repair and installation, customer service experience and good oral communication is preferred. Basic math functions and reasoning ability are required.

SKILLS AND ABILITIES

• Customer service focus (internal & external)
• Deductive reasoning
• Ability to document and record information.
• Processing information
• Safe driving
• Inspecting equipment, structures, and material
• Mathematics
• Physical Flexibility and static strength
• Memorization
• Instructing and teaching others
• Monitor processes, materials, and surroundings.

WHAT’S IN IT FOR YOU

• Remote/Road warrior work Schedule
• Training and development
• 401K with company match
• Medical, Dental, Vision, Life, STD, LTD, and other Voluntary Benefits
• Paid Time Off

We invite qualified applicants to apply and come join our collaborative and winning team in a family business, that has become a business of families!

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Customer Service

• Industries

  Hospitals and Health Care

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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