Field Service Engineer GCB

Hitachi Energy; Pennsylvania; Remote; USD 60,000 - 100,000; Full time

Job summary

Join a forward-thinking company as a Field Service Engineer, where you will play a crucial role in delivering exceptional service in the power systems industry. This position offers the chance to work with cutting-edge technology and tackle complex challenges, contributing to customer success. You'll be part of a dynamic team that values collaboration and creativity, with opportunities for professional growth and development. If you're passionate about innovation and making a real difference, this is the perfect opportunity for you.

Qualifications

• Over 5 years of experience in technical field service work with power/mechanical equipment.
• Hands-on experience with substation construction and electrical testing.

Responsibilities

• Perform complex field service operations and deliver outstanding services.
• Troubleshoot equipment failures and proactively prevent issues.

Skills

Mechanical Aptitude

Electrical Aptitude

Customer Service Skills

Troubleshooting

Communication Skills

Education

Trade Education in Industrial Mechanic

Diploma/Degree in Electrical or Mechanical Engineering

Tools

MS Word

MS Excel

MS Outlook

SharePoint

Test Equipment Software

Job description

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The opportunity

Join Hitachi Energy as a Field Service Engineer and become a vital part of our mission to deliver exceptional service and innovative solutions in the power systems industry. This is your chance to work with cutting-edge technology, tackle complex challenges, and make a significant impact on our customers' success. With opportunities for growth and development, you'll be part of a dynamic team that values collaboration, creativity, and excellence.

How You'll Make An Impact

• Perform complex field service operations with strong technical skills.
• Deliver outstanding services remotely or on-site, including installation, maintenance, and repairs.
• Exceed customer expectations by understanding and anticipating their needs.
• Troubleshoot equipment failures and proactively prevent issues.
• Identify and resolve electrical or mechanical problems with minimal assistance.
• Develop potential sales and business opportunities through customer knowledge.
• Suggest product and process improvements to enhance operations.
• Lead field service projects and provide direction and analysis.

Your background

• Strong mechanical and electrical aptitudes.
• Trade education and experience in Industrial Mechanic and Electrical trades.
• College or university diploma/degree in a technical field (electrical or mechanical engineering) is an asset.
• Over 5 years of experience in technical field service work with power/mechanical equipment.
• Hands-on experience with substation construction, high voltage equipment, and electrical testing.
• Proficient in MS Word, Excel, Outlook, SharePoint, and test equipment software.
• Current driver's license valid in the US and ability to work in the US.
• Ability to travel to the US, Canada, and Mexico.
• Collaborative, solutions-oriented approach with strong communication skills.
• Fluent in English.
• Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States.

More About Us

At Hitachi Energy, we foster a culture of innovation and excellence. Our team members enjoy opportunities for professional growth and development, working on projects that make a real difference in the world. Join us and be part of a company that values your contributions and supports your career aspirations.

Apply now

Location: Remote - Pennsylvania, Florida, Nevada, Colorado, United States of America

Job type: Full time

Experience: Experienced

Job function: Engineering & Science

Contract: Regular

Publication date: 2025-04-28

Reference number: R0089612

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Information Technology

Industries

• Appliances, Electrical, and Electronics Manufacturing and IT Services and IT Consulting