Field Service Engineer (Pittsburgh, PA)

Danaher; Pittsburgh (Allegheny County); Remote; USD 51,000 - 86,000; Full time

Job summary

An innovative firm is seeking a Field Service Engineer to enhance customer satisfaction through effective servicing of laboratory products. This role emphasizes problem-solving and customer relationships, ensuring timely resolutions and a first-time fix approach. With a focus on automation and efficiency, you will play a vital role in the healthcare sector, contributing to meaningful advancements in life sciences. Join a team dedicated to improving human health and experience the flexibility of remote work while making a tangible impact in the industry.

Benefits

Paid Time Off

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Qualifications

• 1+ year experience in diagnosing challenges with instrumentation.
• Experience in troubleshooting using various methods.

Responsibilities

• Servicing Beckman Coulter products at customer facilities.
• Cultivating customer relationships and supporting commercial initiatives.
• Driving urgency to address customer needs promptly.

Skills

Problem Solving

Troubleshooting

Customer Relationship Management

Education

Associate’s degree in mechanical, electrical, biomedical engineering, or life sciences

Job description

Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At Beckman Coulter Life Sciences, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.

You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.

At Beckman Coulter Life Sciences, we know time is the most critical facet in the laboratory today: time to get life-saving therapies to patients faster; reclaiming time by automating tedious manual workflows; and saving time spent addressing erroneous or complex results.

We are partners in time and accelerate answers to critical questions through the power of automation. We develop innovations for scientists by scientists, with many of our 3,300+ global colleagues coming from the laboratory.

It’s all part of our time-tested approach to bringing meaningful innovations at the speed of life since 1935. And we’re just beginning. Working together, let’s put our time and talents together to advance human health for tomorrow.

Learn about the Danaher Business System which makes everything possible.

The Field Service Engineer is responsible for customer satisfaction in all aspects of the job including increased throughput, decreased downtime, regular Preventive Maintenance, and regular upgrades. This person will be a clear advocate for the customer (internally and externally) and a steward for the company.

This position reports to the District Service Manager and is part of the Global Service Organization and will be working remotely to cover primarily Pittsburgh, PA, Ohio, West Virginia, Kentucky, Indiana and Michigan.

In this role, you will have the opportunity to:

• Servicing Beckman Coulter products at the customer facility.

• Cultivating customer relationships and supporting commercial initiatives.

• Driving a sense of urgency to ensure the customer needs are addressed promptly with an emphasis on a “first time fix” through the problem-solving process.

The essential requirements of the job include:

• Associate’s degree in mechanical, electrical, biomedical engineering, life science or equivalent military experience.

• 1+ year experience problem solving, diagnosing, or troubleshooting challenges with instrumentation using a variety of methods.

Travel, Motor Vehicle Record & Physical/Environment Requirements:

• Ability to commute onsite to customer facilities within assigned territory.

• Overnight travel 10% - 50%.

• Must have a valid driver’s license with an acceptable driving record.

• Ability to occasionally lift, lower and move up to 50 lbs. (tools, replacement parts, consumables etc.).

It would be a plus if you also possess previous experience in:

• Prior laboratory or field service experience

• Experience working in a regulated laboratory environment

At Beckman Coulter Life Sciences we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Life Sciences can provide.

The salary range for this role is $51,600-85,200 annually ($24.80-40.96/hr). This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future.

This job is also eligible for bonus/incentive pay.

We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Note: ***Residency within Pittsburgh, PA area, or ability to relocate required***

#LI-JJ

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com.

Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

The EEO posters are available here.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at [e-mail] to request accommodation.