Field Service Engineer

EOS

Novi (MI)

On-site

USD 65,000 - 85,000

Full time

14 days+

Get more replies from employers

Send a job-specific resume in minutes.

Job summary

A leading industrial technology firm is seeking an experienced Field Service Engineer to support installations and repairs of equipment. This role requires strong expertise in servicing industrial equipment and a willingness to travel extensively. The ideal candidate has a background in electrical engineering technology and exceptional communication skills. Join the team to be part of a future-focused company committed to Responsible Manufacturing.

Qualifications

Minimum 2-3 years of experience in servicing industrial equipment.
Willingness to travel extensively, including internationally.
Professional appearance and conduct.

Responsibilities

Installation of equipment at customer’s facility.
Provide on-site technical assistance to troubleshoot and repair equipment.
Perform preventive maintenance procedures for customer’s equipment.

Skills

Experience in servicing industrial equipment

Certified technician in electrical engineering technology

Knowledge of industrial lasers and axis motion systems

Familiarity with MAGICS and SolidWorks

Strong communication skills

Ability to work independently

Job description

Overview

Location: Atlanta.

We are looking for an experienced, energic and motivated Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for providing service and support during field visits for customer’s equipment. You will manage all on-site installation, repair, maintenance, diagnosing technical problems and determining proper solutions in order to achieve outstanding customer satisfaction.

Responsibilities

Installation of equipment at customer’s facility to ensure full functionality according to EOS specifications.
Provide on-site technical/remote assistance to help troubleshoot and repair equipment.
Perform preventive maintenance procedures for customer’s equipment within the scheduled time.
Timely, accurate submission of all service documentation according to EOS procedures and guidelines.
Cooperate in projects such as training, documentation, and exhibition installations.
Work closely with 2nd Level Support to ensure local install base is maintained to company standards.
Communicate and maintain service records and field service reports.
Manage EOS service tools and spare parts inventory to ensure accurate inventory of assigned company assets.

Qualifications

Minimum 2-3 years of experience in servicing industrial equipment.
Certified technician or skilled worker in electrical engineering technology.
Experience in additive manufacturing data preparation using MAGICS and/or SolidWorks.
Thorough product knowledge on industrial lasers and axis motion systems.
Skilled in using written, oral, schematic and diagram engineering instructions.
Possess computer knowledge (PC-configuration, MS-Windows, Network knowledge, MS-Office).
Availability to work irregular shifts, including evenings and weekends.
Ability to work independently as well as within a team.
Professional appearance and conduct, with good communication skills.
Willingness to travel extensively, including international travel.
Valid driver’s license and passport.

Our Vision

Over 1000 sharp minds, about 60 nationalities, one goal: accelerating the world’s transition to Responsible Manufacturing. Our proven technology, industrial 3D printing, has been extending the boundaries of manufacturing for over 30 years. We work globally networked and prefer to think outside the box – and we’re looking for people who want to shape the future with us.

EOS welcomes individuals from all backgrounds, ensuring equal opportunities without regard to race, color, religion, national origin, gender identity, expression, sexual orientation, age, or disability. At EOS, equity and inclusion are fundamental principles, and we believe in creating a work environment that is built on empathy, respect, and fairness. We are ALL IN.

Seniority level