Field Service Engineer

Jobtailor; Maryland; On-site; USD 50,000 - 70,000; Full time

Job summary

Jobtailor in Maryland is seeking a Field Service Technician to install and service instrumentation with minimal supervision. The role requires extensive travel (at least 50%) and solid MS Office skills. You will document service activities and maintain equipment and data logs.

The successful candidate has 3 years of troubleshooting experience, a valid driver’s license, and a technical background in electronics or engineering. Flow cytometry experience is a plus and military training is valued.

Qualifications

• High School diploma or equivalent.
• At least 3 years’ experience troubleshooting instruments or components.
• Valid state-issued driver's license.
• Ability to travel a minimum of 50%.
• Flow Cytometry experience is a plus.
• Technical military training.
• Associates or Bachelor's degree in Electronics, Engineering, or related technical or biological field.
• Proficiency with MS Office applications such as Word and Excel.

Responsibilities

• Install and service instrumentation with minimum direct supervision as requested.
• Provide follow-up service by calling customers who have recently been provided service.
• Ensure service was complete and satisfactory to the customers' needs.
• Accurately maintain car stock inventory, test equipment, tools, and technical data.
• Complete service documentation as required by the position function.
• Display maturity and judgment in time management and expense control.
• Maintain expense levels within the established guidelines for field service travel and site visits.
• Report quality control and other technical problems to the Service Center and System Support Engineering Manager.
• Properly maintain and use company vehicle as outlined by current Corporate fleet policy.
• Interface efficiently with other departments and managers to resolve customer problems and issues.
• Perform other duties as assigned.

Skills

MS Office

Travel readiness

Education

High School diploma

Associates or Bachelor’s degree in Electronics/Engineering or related field

Technical military training

Tools

MS Office (Word, Excel)

Job description

Responsibilities

• Install and service instrumentation with minimum direct supervision as requested
• Provide follow‑up service by calling customers who have recently been provided service
• Ensure service was complete and satisfactory to the customers' needs
• Accurately maintain car stock inventory, test equipment, tools, and technical data
• Complete service documentation as required by the position function
• Display maturity and judgment in time management and expense control
• Maintain expense levels within the established guidelines for field service travel and site visits
• Report quality control and other technical problems to the Service Center and System Support Engineering Manager
• Properly maintain and use company vehicle as outlined by current Corporate fleet policy
• Interface efficiently with other departments and managers to resolve customer problems and issues
• Perform other duties as assigned

Requirements

• A minimum of a High School diploma
• A minimum of 3 years’ experience troubleshooting instruments or components
• Must possess and maintain a valid state‑issued driver's license
• Ability to travel a minimum of 50%
• Flow Cytometry experience is a plus
• Technical military training
• Associates or Bachelor's degree in Electronics, Engineering, or other related technical or biological field
• Proficiency with MS Office applications such as Word and Excel