Field Service Engineer

Pipe Recruit; Seattle (WA); On-site; USD 70,000 - 90,000; Full time

Job summary

A leading medical technology firm is seeking a Field Service Engineer responsible for servicing medical laboratory equipment. The role entails installing and repairing analyzers, conducting preventive maintenance, and providing customer training. Successful candidates should have at least 3 years of experience in the field, possess strong electronics and troubleshooting skills, and be vaccinated against COVID-19. This position offers opportunities to build strong customer relationships and requires some overnight travel.

Qualifications

• 3 years minimum as a Field Service Engineer.
• Strong background in electronics and electro-mechanical troubleshooting.
• Prior experience with medical lab analyzers preferred.

Responsibilities

• Install, maintain, and repair medical laboratory analyzers.
• Perform preventive maintenance and troubleshooting.
• Provide on-site training for customers on instrument operation.

Skills

Electronics and electro-mechanical troubleshooting

Customer relationship management

Education

Certificate or AAS degree in electronics

Job description

Field Service Engineer Medical Laboratory Equipment

Locations: Multiple (FL East Coast Floater, LA Seattle, MS Shreveport, SC Jackson, WA Ft. Lauderdale, Columbia, USA)
Experience Required: 3 - 15 years

Job Summary:

We are seeking a Field Service Engineer to service medical laboratory equipment (including hematology, chemistry, coagulation analyzers, and automated robotic lab instrumentation). This role requires strong electronics and electro-mechanical troubleshooting skills.

Key Responsibilities:

• Install, maintain, and repair medical laboratory analyzers and automated robotic lab equipment.
• Perform preventive maintenance and troubleshooting to ensure optimal performance.
• Establish and maintain strong customer relationships by providing excellent service.
• Coordinate problem resolution within the Field Support Group.
• Manage car inventory, including tools, spare parts, and equipment.
• Provide on-site training for customers on instrument operation.
• Must be willing to travel overnight as required.

Qualifications & Requirements:

• Education: Certificate or AAS degree in electronics or a related field.
• Experience: Minimum 3 years as a Field Service Engineer.
• Strong electronics and electro-mechanical troubleshooting background.
• Prior experience servicing medical lab analyzers or other medical instrumentation is a plus.
• Must be fully vaccinated against COVID-19.

If you have a passion for medical technology and troubleshooting high-tech lab instruments, we invite you to apply!