Digital Printing Field Service Engineer

Advantage Technical; Black River Falls (WI); On-site; USD 36,000 - 44,000; Full time

Benefits offered by this job

Medical, dental, vision, and pet保险

401(k) Retirement Savings Plan

Employee Assistance Program (EAP)

Commuter/Parking Accounts

People Perks Program

Health Savings Account (HSA)

AD&D Insurance

Job summary

Advantage Technical is seeking a Field Service Engineer to install, service, and support digital printing equipment in the Black River Falls, WI area. The role focuses on hands-on maintenance, troubleshooting, and ensuring optimal equipment performance for customers.

The ideal candidate will have a technical degree, 3+ years in field service, strong diagnostic skills, and excellent customer service. Travel as needed; opportunities to work with cutting-edge digital printing technology.

Qualifications

• Technical degree or diploma in Electronics, Mechanical Engineering, or related field.
• 3+ years of field service or equipment maintenance experience.
• Strong troubleshooting skills across mechanical, electrical, and software systems.
• Experience reading electrical circuits and using diagnostic tools (e.g., multimeters).
• Excellent communication and customer service skills.
• Ability to travel as needed.
• Experience with digital printing equipment preferred.

Responsibilities

• Install and commission digital printing equipment at customer locations.
• Diagnose and repair mechanical, electrical, software, and print quality issues.
• Perform preventive maintenance, calibrations, and equipment upgrades.
• Provide on-site and remote technical support.
• Train operators on equipment operation, maintenance, workflow, and troubleshooting.
• Coach customers during production ramp-up and startup phases.
• Document service activities and maintain accurate reports.
• Partner with internal teams to ensure successful customer implementation.

Skills

Troubleshooting

Communication skills

Travel readiness

Reading electrical circuits

Diagnostic tools

Digital printing equipment familiarity

Education

Technical degree or diploma in Electronics or Mechanical Engineering

Job description

Advantage Technical is seeking a Field Service Engineer to install, service, and support digital printing equipment in the Black River Falls, WI area. The role focuses on hands-on maintenance, troubleshooting, and ensuring optimal equipment performance for customers.

The ideal candidate will have a technical degree, 3+ years in field service, strong diagnostic skills, and excellent customer service. Travel as needed; opportunities to work with cutting-edge digital printing technology.