Field Service Engineer

Top-Us; Austin (TX); On-site; USD 70,000 - 100,000; Full time

Job summary

Top-Us in Austin, TX is seeking a Field Service Engineer to provide on-site support and maintenance for semiconductor equipment. You will install machines with movers and electricians and report any quality issues to the Field Service Manager.

The role requires travel for training (domestic and international) and flexibility for evenings, weekends, and on-call work. An Associate's degree in electrical or mechanical engineering is preferred, with related experience a plus.

Qualifications

• Associates Degree in electrical or mechanical or similar.
• Professional communication with customers and team.
• Willingness to travel domestically and internationally.
• 1 year of related experience is a plus.
• Flexibility for evenings, weekends, and on-call work.

Responsibilities

• Provide support and maintenance for company products.
• Inspect, maintain and manage the local service structure.
• Troubleshoot, train and act as a liaison with customers.
• Provide preventative or on-call maintenance to customer's equipment within a given area.
• Work on assigned machinery and assist with new products.
• Install machines with movers and electricians and report quality issues to the Field Service Manager.

Skills

Communication

Travel availability

Customer liaison

Flexibility

Education

Associates Degree in electrical or mechanical engineering

Job description

• Provide support and maintenance for company products
• Inspect, maintain and manages local service structure
• Troubleshoot, train and act as a liaison with customers
• Provide preventative or on-call maintenance to customer's equipment within a given area
• Will generally work on assigned machinery and assist on new products
• Install the machines by working together with movers and electricians. Report any quality issues to Field Service Manager

Job Details

Field Service Engineer- Taylor, TX

Position: Field Service Engineer

Industry: Semiconductor

Location: Austin, TX

Salary: 70-100K/year (DOE)

Status: Full Time/Direct Hire

Work Style: On site

Ref #: #33500

Responsibilities

• Provide support and maintenance for company products
• Inspect, maintain and manages local service structure
• Troubleshoot, train and act as a liaison with customers
• Provide preventative or on-call maintenance to customer's equipment within a given area
• Will generally work on assigned machinery and assist on new products
• Install the machines by working together with movers and electricians. Report any quality issues to Field Service Manager

Qualifications

• Associates Degree in electrical or mechanical or similar
• Ability to communicate professionally with customers and team
• Must be flexible for ~2-3 months of overseas travel for training
• One year of related experience in an electrical engineering or mechanical engineering related role is a plus
• Flexibility for evenings, weekends, and on-call work as needed
• Ability to travel domestically and internationally