Field Service Engineer II

Insight Global; Austin (TX); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading equipment manufacturer is seeking a Field Service Engineer to provide onsite support in Taylor, Texas. Responsibilities include handling repairs and routine maintenance, collaborating with the client’s leadership team, and ensuring thorough documentation of activities. Ideal candidates should possess strong mechanical and electrical systems knowledge, excellent communication abilities, and experience in equipment maintenance and troubleshooting. Daily commuting to the client location is required.

Qualifications

• Experience repairing or maintaining equipment is essential.
• Comfortable with commuting daily to client location in Taylor, Texas.
• Ability to work independently and interact with clients effectively.

Responsibilities

• Work onsite at the client's location dealing with repairs and maintenance of equipment.
• Learn about completed and pending activities from previous shifts.
• Meet with client leadership to discuss updates and set priorities.
• Document all activities and provide updates regularly.

Skills

Strong communication skills

Documentation skills

Troubleshooting robotic equipment

Experience with semiconductor equipment

Knowledge of mechanical systems

Knowledge of electrical systems

Job description

Overview

Insight Global is looking for a Field Service Engineer to join a leading equipment manufacturer within the semiconductor industry. This individual will be responsible for working onsite at one of their clients in Taylor, Texas. Acting as the support representative assisting in any repairs or routine maintenance of their equipment. Each day you will begin by learning from the previous shift what activities were completed and what is still pending completion. You will also sit down with the clients leadership team to discuss any critical updates and align on priorities for that day. Strong documentation and communication skills is a must for this team as you will be responsible for providing updates to the team directly along with documentation inside of their tool.

Responsibilities

• Onsite work at client location in Taylor, Texas dealing with repairs and routine maintenance of equipment.
• Learn from the previous shift about completed and pending activities.
• Meet with the client leadership team to discuss critical updates and set priorities for the day.
• Provide updates to the team and document activities inside the company tool.

Nice to Have Skills & Experience

• Experience working with / troubleshooting robotic equipment
• Experience supporting semiconductor equipment, preferably surface prep systems (SPS)
• Military experience in the following MOS: Load Master

Qualifications

• Comfortable with daily commute
• Open to Taylor, Texas daily commute to SAS — 1 hour MAX
• Ability to pass a drug and background check
• Experience with maintenance, troubleshooting, or repairing equipment
• Strong knowledge of mechanical and electrical systems