Field Service Coordinator

stafffinancialgroup; Atlanta (GA); On-site; USD 60,000 - 70,000; Full time

Job summary

Staff Financial Group in Atlanta, GA seeks a Field Service Coordinator to optimize field operations by scheduling technicians, communicating with clients, and ensuring on-time service delivery.

You will act as the liaison between field teams and customers, track calls and parts, and maintain accurate records in our service management system.

This role supports growth in a fast-paced, process-driven environment with opportunities to advance.

Qualifications

• 2+ years in service coordination, dispatch, or related role.
• Excellent multitasking and communication skills.
• Proficient with scheduling and CRM software.
• Comfortable in a fast-paced, deadline-driven environment.
• High school diploma required; associate or bachelor's degree preferred.

Responsibilities

• Coordinate and schedule field service technicians by demand and geography.
• Liaise with customers for scheduling and updates.
• Track service calls, parts, and timelines.
• Maintain records in the service management system.
• Support safety and service quality protocols.

Skills

Scheduling

CRM software

Communication

Multitasking

Customer liaison

Education

High school diploma

Associate or bachelor's preferred

Tools

CRM system

Field service software

Job description

Field Service Coordinator

Who:A fast-growing service and logistics company supporting field operations across the Southeast.

What:Seeking a Field Service Coordinator to oversee technician scheduling, client communications, and on-time service delivery.

When:Hiring now due to company growth.

Where:Atlanta, GA

Why:This role has opened as part of our expansion and increased service demand.

Office Environment:Team-oriented, process-driven, and fast-paced.

Salary:$60,000-$70,000 annually, depending on experience.

Position Overview

The Field Service Coordinator ensures efficient field operations by managing schedules, communicating with customers, and providing essential support to technicians to maintain exceptional service standards.

Key Responsibilities

• Coordinate and schedule field service technicians based on demand and geography


• Serve as the liaison between field teams and customers for scheduling and updates


• Track service calls, parts, and job completion timelines


• Maintain accurate records in the service management system


• Support compliance with safety and service quality protocols

Qualifications

• 2+ years of experience in service coordination, dispatch, or a related role


• Excellent multitasking and communication skills


• Strong proficiency with scheduling and CRM software


• Comfortable working in a dynamic, deadline-driven environment


• High school diploma required; associate or bachelor's degree preferred