Field Service Coordinator: Drive Repairs & Customer Care

Taylor Sudden Service Inc.; Saraland (AL); On-site; USD 42,000 - 52,000; Full time

Job summary

Taylor Sudden Service in Saraland, AL is seeking an experienced Service Coordinator to join our team. You will coordinate service activities, communicate with customers and field technicians, and help keep multiple moving parts organized in a fast-paced environment.

Responsibilities include preparing service estimates, processing service and parts orders, assisting with warranty claims, and supporting day-to-day operations of the Service Center.

Qualifications

• Parts or service industry experience.
• Experience coordinating technicians and service work.
• Strong customer service and communication skills.
• Mechanical aptitude or related equipment experience.
• Strong organization and multitasking skills.
• Ability to work well under pressure and in a team.

Responsibilities

• Coordinate service activities and schedules.
• Communicate with customers about repairs and maintenance.
• Prepare service estimates and process service & parts orders.
• Assist with warranty claims and support day-to-day Service Center operations.

Skills

Industry experience

Tech coordination

Customer service

Mechanical aptitude

Organization & multitasking

Team collaboration

Job description

Taylor Sudden Service in Saraland, AL is seeking an experienced Service Coordinator to join our team. You will coordinate service activities, communicate with customers and field technicians, and help keep multiple moving parts organized in a fast-paced environment.

Responsibilities include preparing service estimates, processing service and parts orders, assisting with warranty claims, and supporting day-to-day operations of the Service Center.