Field Service Appliance Care Expert

GE Appliances, a Haier company; Jessup (MD); On-site; USD 33,000 - 47,000; Full time

Benefits offered by this job

Service van

Uniforms, tools

Insurance on day one

401K & tuition

Paid vacation

Career growth

Laptop & smartphone

Job summary

GE Appliances, a Haier company, is seeking an Appliance Care Technician in Jessup, MD to diagnose and repair major GE appliances in customers' homes. You’ll promote service plans and accessories while delivering high-quality, trusted service as part of the Bodewell team.

You’ll drive a company van, maintain equipment, and participate in ongoing training to stay current on product methods. A valid license and strong customer skills are essential.

Qualifications

• HS Diploma or GED required.
• 1+ years of appliance repair, electrical, mechanical, HVAC, or property maintenance.
• Ability/experience diagnosing and repairing major appliances.
• Excellent customer service and professional communication.
• Must have a valid state driver’s license and pass background checks.

Responsibilities

• Diagnose and complete in-home repairs on GE Appliances’ major appliances.
• Promote repair vs replacement based on cost-effectiveness and customer needs.
• Promote and sell service contracts and related products for value-driven solutions.
• Operate a Bodewell service van and accurately document repairs and routes.
• Participate in training sessions and maintain vehicle and inventory.

Skills

Customer service

Communication

Problem solving

Team player

Time management

Self-directed

Education

HS Diploma or GED

Tools

Microsoft Outlook

Microsoft Teams

Salesforce

Job description

GE Appliances, a Haier company, is seeking an Appliance Care Technician in Jessup, MD to diagnose and repair major GE appliances in customers' homes. You’ll promote service plans and accessories while delivering high-quality, trusted service as part of the Bodewell team.

You’ll drive a company van, maintain equipment, and participate in ongoing training to stay current on product methods. A valid license and strong customer skills are essential.