Field Service Appliance Care Expert

GE Appliances, a Haier company

Jessup (MD)

On-site

USD 33,000 - 47,000

Full time

14 days+
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Benefits offered by this job

Service van
Uniforms, tools
Insurance on day one
401K & tuition
Paid vacation
Career growth
Laptop & smartphone

Job summary

GE Appliances, a Haier company, is seeking an Appliance Care Technician in Jessup, MD to diagnose and repair major GE appliances in customers' homes. You’ll promote service plans and accessories while delivering high-quality, trusted service as part of the Bodewell team.

You’ll drive a company van, maintain equipment, and participate in ongoing training to stay current on product methods. A valid license and strong customer skills are essential.

Qualifications

  • HS Diploma or GED required.
  • 1+ years of appliance repair, electrical, mechanical, HVAC, or property maintenance.
  • Ability/experience diagnosing and repairing major appliances.
  • Excellent customer service and professional communication.
  • Must have a valid state driver’s license and pass background checks.

Responsibilities

  • Diagnose and complete in-home repairs on GE Appliances’ major appliances.
  • Promote repair vs replacement based on cost-effectiveness and customer needs.
  • Promote and sell service contracts and related products for value-driven solutions.
  • Operate a Bodewell service van and accurately document repairs and routes.
  • Participate in training sessions and maintain vehicle and inventory.

Skills

Customer service
Communication
Problem solving
Team player
Time management
Self-directed

Education

HS Diploma or GED

Tools

Microsoft Outlook
Microsoft Teams
Salesforce

Job description

GE Appliances, a Haier company, is seeking an Appliance Care Technician in Jessup, MD to diagnose and repair major GE appliances in customers' homes. You’ll promote service plans and accessories while delivering high-quality, trusted service as part of the Bodewell team.

You’ll drive a company van, maintain equipment, and participate in ongoing training to stay current on product methods. A valid license and strong customer skills are essential.

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