Field Security Solutions Engineer (Pre-Sales)

Digital Monitoring Products

Springfield (MO)

On-site

USD 90,000 - 130,000

Full time

5 days ago

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Benefits offered by this job

Onsite medical clinic

401k plan

Paid time off

Job summary

Digital Monitoring Products is seeking a Field Sales Engineer to support and train the sales channel across intrusion detection, access control, and video surveillance—helping dealers, integrators, and enterprise end-users design, evaluate, and deploy DMP's security solutions.

The ideal candidate has a strong foundation in intrusion systems, access control and video products, thrives in a fast-paced technical sales environment, and can translate complex concepts for both technical and executive

Qualifications

3–5 years of experience in a pre-sales, sales engineering, or technical support role within the physical security industry.
Hands-on knowledge of intrusion detection systems, including control panels, keypads, communicators, sensors, and central station monitoring workflows.
Working knowledge of access control platforms and video surveillance systems (VMS, IP cameras, NVRs) as complementary disciplines.
Solid understanding of networking fundamentals, including TCP/IP, VLANs, cellular and broadband communications, and cybersecurity best practices as they apply to security devices.
Experience working with and supporting security dealers and integrators, as well as enterprise end-users.
Strong ability to translate complex technical concepts into clear, accessible language for non-technical audiences.
Excellent verbal and written communication skills, with confidence presenting to both technical and executive stakeholders.
Self-motivated, organized, and capable of managing multiple projects and priorities simultaneously.
Willingness to travel within North America (estimated 25–40%).
Accept and benefit from constructive performance feedback.
Any other equivalent combination of training and experience.

Responsibilities

Serve as a primary technical resource for the North American sales team and dealer/integrator network.
Design and scope integrated security systems with a primary focus on intrusion detection panels and peripheral devices, alongside access control and video surveillance components.
Respond to technical inquiries, RFPs, and proof-of-concept requests in a timely and thorough manner.
Deliver compelling technical presentations and product demonstrations to dealers, integrators, and enterprise end-users.
Conduct site assessments and produce system design documentation, including panel configurations, zone layouts, network architecture, and device schedules for intrusion and fire alarm systems.
Travel onsite to support dealers and integrators with training, programming guidance, and system commissioning.
Lead sales and technical training sessions covering intrusion panels, access control, and video integration for channel partners and end-user customers.
Manage pilot and proof-of-concept projects on behalf of the sales team, ensuring successful outcomes and clear documentation.
Act as a trusted technical advisor to dealers and enterprise clients throughout the sales cycle and transition to post-sale support.
Partner with product, engineering, and support teams to relay field feedback and influence the product roadmap.
Collaborate with sales leadership to improve the impact and scalability of the Sales Engineering function.
Contribute to the development of technical collateral and best-practice resources.