Field Sales Engineering Director — Enterprise Impact

Digital Monitoring Products; Springfield (MO); On-site; USD 150,000 - 210,000; Full time

Job summary

Digital Monitoring Products seeks a Director of Field Sales Engineering to lead the North American team across intrusion detection, access control, and video surveillance. You will own staffing, technical strategy, and KPI alignment to drive revenue, while guiding complex, enterprise-level system designs and high-priority opportunities.

You will oversee pre-sales, RFP responses, and POC engagements, while delivering training and technical enablement for dealers, integrators, and end-users across

Qualifications

• 7-10 years in a pre-sales, sales engineering, or technical support role in physical security.
• Proven people management with hiring, coaching, and staffing experience.
• Data-driven decisions on team coverage and strategy.
• Experience defining, tracking, and reporting KPIs tied to revenue.
• Experience conducting QBRs and performance discussions.
• Hands-on knowledge of intrusion detection technologies.
• Knowledge of access control and video surveillance systems.
• Familiarity with Entre and Security Command is a plus.
• Experience supporting security dealers, integrators, and enterprise end-users.
• Strong networking fundamentals and cybersecurity awareness.

Responsibilities

• Lead Regional Field Sales Engineers across North America with staffing and coverage decisions.
• Define KPIs and report department performance; align with revenue goals.
• Provide technical leadership and guide enterprise system design and RFPs.
• Oversee pre-sales activities and ensure timely responses to inquiries and POCs.
• Direct onsite support and enablement for channel partners and end-user customers.
• Collaborate with product, engineering, and support to feed field feedback into the roadmap.

Skills

Leadership

People management

Data-driven decisions

KPI reporting

QBRs

Technical leadership

Pre-sales

Communication

Travel

Strategic thinking

Tools

Entre

Security Command

VMS

NVRs

Job description

Digital Monitoring Products seeks a Director of Field Sales Engineering to lead the North American team across intrusion detection, access control, and video surveillance. You will own staffing, technical strategy, and KPI alignment to drive revenue, while guiding complex, enterprise-level system designs and high-priority opportunities.

You will oversee pre-sales, RFP responses, and POC engagements, while delivering training and technical enablement for dealers, integrators, and end-users across