Remote Scheduling Lead - Field Ops & Emergencies

CertaSite, LLC; Alpena (MI); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Education reimbursement

Medical plan

401K plan

Paid time off

Parental leave

Referral bonuses

Management opportunities

Community involvement

Job summary

CertaSite, LLC in Alpena, Michigan is seeking a skilled scheduler to manage the flow of field crews, coordinate with service managers and customers, and respond to emergency field assignments. The role emphasizes a customer-focused mindset, phone duties, and multitasking across priorities in a fast-paced setting.

The ideal candidate has at least 5 years of field scheduling experience, strong organizational skills, and the ability to work independently while communicating clearly with internal

Qualifications

• Minimum of 5 years of direct field scheduling experience.

Responsibilities

• Schedule all field projects for upcoming jobs after communication and collaboration with various internal and external departments.
• Ensure field crews have an appropriate amount of work that can be executed and communicate to supervision of any performance in the field that is irregular.
• Monitor performance of the field for management reports, including productivity, utilization, overtime, travel time, and other key resource metrics.
• Manually allocate field activities to field crews, including travel time, emergency work, and various equipment rentals for when the crews are working.
• Manage real time adjustments to crew schedules due to resource changes or business conditions should they change during the day.
• Work with operations and HR on tracking new hires in the field to ensure proper visibility and documentation for future team members.
• Coordinate with purchasing department for job-specific materials needed to complete jobs
• Other duties and projects as assigned

Skills

Field scheduling

Customer service

Multitasking

Communication

Office software

Education

Associate degree in construction management

Bachelor's degree preferred

Tools

Microsoft Office

Job description

CertaSite, LLC in Alpena, Michigan is seeking a skilled scheduler to manage the flow of field crews, coordinate with service managers and customers, and respond to emergency field assignments. The role emphasizes a customer-focused mindset, phone duties, and multitasking across priorities in a fast-paced setting.

The ideal candidate has at least 5 years of field scheduling experience, strong organizational skills, and the ability to work independently while communicating clearly with internal