Scheduling Coordinator

CertaSite; Kent (OH); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Education & Certification reimbursement

Referral bonuses starting at $1,000

Comprehensive medical plan options

401K plan with company match

Generous paid time off

Management opportunities

Company giveaways

Opportunities for community service

Job summary

CertaSite is seeking a Scheduler based in Kent, Ohio. The Scheduler will manage the flow of activities for field crews and ensure that job schedules are optimized for efficiency. Applicants must have 5 years of relevant experience and the ability to handle multiple tasks in a fast-paced environment.

Benefits include medical insurance, a 401K with company match, generous PTO, and opportunities for community involvement. The position supports career growth and development within CertaSite.

Qualifications

• Minimum of 5 years of direct field scheduling experience.
• Ability to use computers and office productivity software.
• Must work independently in a fast-paced environment.

Responsibilities

• Schedule all field projects for upcoming jobs.
• Monitor performance of the field for management reports.
• Manage real-time adjustments to crew schedules.

Skills

Field scheduling experience

Planning and organizing

Communication skills

Project coordination

Education

Associate’s degree in construction management, logistics or business

Bachelor’s degree preferred

Job description

Role Overview

We are looking for a scheduler who will be responsible for managing the flow of activities for field crews. This position requires a customer-focused mindset and the ability to be on the phones for long periods while multitasking other priorities for the day. Responsibilities include monitoring the daily schedule, adjusting it as needed to complete expected and upcoming work, handling inbound emergency field assignments and other job site related calls before forwarding them to the correct internal team member, and collaborating with service managers, office staff, technicians, customers, and others to help get work scheduled and completed as seamlessly as possible. This is a fast-paced and demanding role with high visibility within the company.

Company Perks

• Education & Certification reimbursement program
• Referral bonuses starting at $1,000 per referral
• Comprehensive medical plan options, including dental and vision
• 401K plan with company match
• Generous paid time off, paid holidays, and paid parental leave
• Management opportunities
• Company giveaways
• Opportunities for community service and charity involvement
• Work at a mission-driven company, focused on people
• Continued growth and expansion into new markets and products and services

What You Will Be Doing

• Schedule all field projects for upcoming jobs after communication and collaboration with various internal and external departments.
• Ensure field crews have an appropriate amount of work that can be executed and communicate to supervision any performance in the field that is irregular.
• Monitor performance of the field for management reports, including productivity, utilization, overtime, travel time, and other key resource metrics.
• Manually allocate field activities to field crews, including travel time, emergency work, and various equipment rentals for when the crews are working.
• Manage real-time adjustments to crew schedules due to resource changes or business conditions that may change during the day.
• Work with operations and HR on tracking new hires in the field to ensure proper visibility and documentation for future team members.
• Coordinate with purchasing department for job-specific materials needed to complete jobs.
• Other duties and projects as assigned.

Qualifications

• Minimum of 5 years of direct field scheduling experience.

Ideal Qualities

• Associate’s degree in construction management, logistics or business related field, bachelor’s preferred.
• Thorough understanding of standard construction scheduling procedures and practices.
• Must be able to work independently in a fast-paced environment and handle multiple work assignments simultaneously.
• Ability to use computers and office productivity software.
• Planning, organizing, and project coordination skills.
• Ability to communicate clearly and concisely.
• Ability to be an effective team member and handle projects responsibly.

Working Conditions & Physical Requirements

Overtime hours may be required at month end and as requested. The work environment is controlled climate, office setting, with occasional work from home options. Employees are required to sit for long periods of time, typically 8 or more hours per day, and frequently use monitor, keyboard, mouse, and phone.

Equal Employment Opportunity / M/F/Disability/Protected Veteran Status

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.