Field Sales Manager- Water Heaters

CastleWorks Water Heaters; Santa Clarita (CA); On-site; USD 90,000 - 140,000; Full time

Job summary

CastleWorks Water Heaters is seeking a Field Sales Manager to lead a team of technicians who install and sell water heating systems in the Santa Clarita area. This field-based role focuses on coaching, ride-alongs, and driving a consistent sales process to improve conversion, ticket size, and revenue.

You will spend most days in the field with the team, support in-home presentations, and ensure exceptional customer experiences while meeting monthly targets and coaching your team to peak

Qualifications

• Proven experience leading field-based technicians and sellers.
• Strong coaching and field development abilities.
• Experience driving revenue growth in home services or related field.

Responsibilities

• Lead and coach a team of technicians who install and sell water heater systems.
• Conduct ride-alongs to observe and improve selling skills.
• Drive revenue targets, improve close rates and average ticket, enforce sales process.

Skills

Leadership

Sales coaching

In-home sales

Field-based leadership

Tools

ServiceTitan

Job description

Position SummaryThe Field Sales Manager – Water Heaters is a hands-on, field-based leadership role responsible for driving revenue performance, close rates, and sales execution across a team of Water Heater technicians who both install and sell.This leader operates directly in the field—coaching, developing, and holding the team accountable to a consistent sales process, while ensuring an exceptional customer experience. This is not a desk role; success in this position is built through ride-alongs, real-time coaching, and active leadership in the field.The Field Sales Manager plays a critical role in improving conversion rates, average ticket, and overall revenue, while reinforcing a high-performance, customer-focused culture.**Compensation **Base salary plus Performance BonusBonus is tied to team revenue performance and achievement of monthly budgeted targetsHigh earning potential for leaders who consistently drive results through their teamKey ResponsibilitiesField Leadership & Coaching:Spend the majority of time in the field with Water Heater techniciansConduct ride-alongs to observe, coach, and develop selling skillsProvide real-time feedback on sales calls, presentations, and closing techniquesReinforce consistent use of the company’s sales process and toolsSales Performance & Revenue Growth:Drive team performance to meet or exceed monthly revenue targetsImprove close rate, average ticket, and add-on salesEnsure presentation of multiple options on every opportunityTeam Development & Accountability:Lead and develop a team of technicians who sell and installHold team accountable to sales expectations and customer experience standardsIdentify skill gaps and implement coaching plansSales Process & Operational Discipline:Ensure all opportunities are documented in ServiceTitanReinforce use of sales tools and consistent in-home sales presentationCustomer Experience:Champion a customer-first mindsetSupport technicians in resolving customer concernsDrive strong customer satisfaction and reviewsQualificationsProven experience leading a field-based technicians and sellersExperience in home services or in-home sales preferredExperience managing or coaching field-based teamsStrong sales coaching abilityResults-driven and accountableExcellent communication and leadership skillsComfortable in a fast-paced, field-driven environmentWhat Success Looks LikeTeam meets or exceeds monthly revenue targetsImproved close rates, average ticket, and add-on salesStrong adoption of sales process and toolsHigh team engagement and developmentPositive customer feedback and reviewsThis is a field role: the work happens at customer and job sites rather than at a single worksite, and you will be based within driving distance of the job location. Expect day trips to job sites, with most nights at home.We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.You should be proficient in:Leadership / People ManagementOutside Sales