Field Sales & Inventory Specialist (Onsite)

R.S. Hughes Co, Inc; Washington (District of Columbia); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Quarterly bonus

ESOP

Paid time off

Health insurance

Disability insurance

Parental leave

Job summary

R.S. Hughes Co., Inc. is seeking a Field Service Representative to support SupplySight programs, primarily in the field at customer facilities.

You will maximize inventory availability, service equipment, and partner with inside sales to ensure top-tier customer support, while maintaining compliance with company policies and safety protocols. This full-time role offers competitive pay, a quarterly bonus program, and a comprehensive benefits package.

Qualifications

• Minimum of high school diploma required; Bachelor's degree in supply chain management, merchandising or related degree highly preferred.
• Valid state issued driver license (Required).

Responsibilities

• Provides exceptional customer service by directly delivering SupplySight program support at the customer's facility.
• Develop strong relationships with key customer personnel and participate in negotiations and discussions aimed at continuously improving the program.
• Acts as a first line of contact to answer questions for customers, supporting product additions, updates, or changes.
• Develops an understanding of major product groupings and products to effectively service, stock, and present product solutions while at the customer facility.
• Maintain organized inventory in accordance with RSH policies to ensure proper labeling, storage, handling, and packaging (including temperature and time sensitive materials).
• Demonstrate strong teamwork and communication skills by collaborating with the inside operations team and the assigned outside sales representative to ensure the highest level of customer support.
• Utilize company vehicles to efficiently resupply onsite Inventory Management (IM) programs, ensuring precise inventory levels are sustained so customers consistently receive the necessary materials in a timely manner.
• Service and maintain equipment located at SupplySight Program customer sites.
• Oversee and assist with preparing orders prior to delivering them to customer facilities.
• Perform other job duties as assigned.

Skills

Communication skills

Organizational skills

Customer service

Problem solving

Teamwork

Excel basics

Data analysis

Independence

Education

Bachelor's degree in logistics / supply chain management

High school diploma

Tools

ERP systems

Web platforms

Job description

R.S. Hughes Co., Inc. is seeking a Field Service Representative to support SupplySight programs, primarily in the field at customer facilities.

You will maximize inventory availability, service equipment, and partner with inside sales to ensure top-tier customer support, while maintaining compliance with company policies and safety protocols. This full-time role offers competitive pay, a quarterly bonus program, and a comprehensive benefits package.