Field Robotics Operations Associate

Serve Robotics; Atlanta (GA); On-site; USD 20,664 - 27,552; Part time

Job summary

Serve Robotics is seeking an Operations Associate in Atlanta to ensure smooth performance of our autonomous delivery robots. This part-time, onsite role involves assisting robots in the field, performing maintenance tasks, and collaborating with teams across operations, engineering, and customer support. Candidates should have a valid driver's license, strong customer engagement skills, and flexibility to work various hours, including nights and weekends. Physical stamina is required for lifting items and dealing with weather conditions.

Qualifications

• Valid driver's license is required.
• Ability to lift and maneuver up to 50 pounds.
• Customer engagement in professional settings is essential.
• Willingness to work flexible hours, including weekends and holidays.

Responsibilities

• Ensure timely response and coordination for robot operations.
• Assist in deployment processes, including inspection and cleaning.
• Document and close escalation tickets with communication updates.
• Safely operate company vehicles for robot repositioning.
• Manage end-of-shift recovery and maintenance of robotic assets.

Skills

Valid driver's license

Customer engagement skills

Flexibility in working hours

Problem-solving skills

Physical stamina (able to lift 50 pounds)

Tools

Jira

Slack

Job description

Serve Robotics is seeking an Operations Associate in Atlanta to ensure smooth performance of our autonomous delivery robots. This part-time, onsite role involves assisting robots in the field, performing maintenance tasks, and collaborating with teams across operations, engineering, and customer support. Candidates should have a valid driver's license, strong customer engagement skills, and flexibility to work various hours, including nights and weekends. Physical stamina is required for lifting items and dealing with weather conditions.